Vulnerability Remediation Coordinator

Fiserv • Greenwood Village, CO

2d • $82,000 - $141,600 • Onsite

About The Position

As a Vulnerability Remediation Coordinator, you will focus on bridging the gap between identifying security weaknesses and implementing the necessary fixes. You will identify, prioritize, and coordinate the patching or mitigation of vulnerabilities across the IT organization. As a liaison between security teams, IT staff, and developers, you will ensure timely remediation of risks and verify the effectiveness of security controls to minimize security risks, reduce the attack surface, and improve the organization's security posture.

Requirements

• 5+ years in information security, vulnerability management, security operations, or a related role
• 4+ years of experience with common vulnerabilities (CVEs) with a strong understanding of operating systems (Windows, Linux), network protocols, and cloud environments (AWS, Azure)
• 3+ years of experience with vulnerability scanning tools (Tenable, Qualys, Rapid7) and ITSM ticketing tools like ServiceNow
• Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Nice To Haves

• Strong leadership, communication, and interpersonal skills to work with technical and non-technical stakeholders
• Prior experience working with cross-functional teams and translating technical risks into business impact for stakeholders

Responsibilities

• Coordinate with IT system administrators, network engineers, and developers to ensure vulnerabilities are addressed within established SLAs (Service Level Agreements)
• Analyze scan reports from tools like Qualys, Tenable, or Rapid7 and triage vulnerabilities based on severity, exploitability, and business risk
• Maintain a backlog of vulnerabilities, monitor progress, and produce reports or dashboards for management regarding the status of remediation, risk reduction, and compliance
• Create KPIs and deliver reports to senior leadership on vulnerability metrics, risk posture, and compliance
• Handle requests for risk acceptance or exceptions, documenting and monitoring risks that cannot be immediately remediated
• Identify and improve the processes around the vulnerability management program to increase efficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees