Vulnerability & Patch Management Manager (Hybrid-Connecticut)

knightsofc•New Haven, CT

4d•Hybrid

About The Position

This role combines technical expertise with leadership responsibilities, overseeing the patching of workstations, servers, applications, and systems to ensure security and compliance. The manager will supervise a small team of patch technicians, drive continuous improvement, and collaborate with infrastructure, security, and application teams to maintain a secure and resilient IT environment.

Requirements

Proven work experience leading a team providing IT customer support/services
Proven ability to delegate and motivate staff
Excellent communication and leadership skills
Excellent interpersonal and listening skills
Strong Analytical and problem-solving skills
Strong decision-making skills
Ability to be flexible and adaptable to changing priorities
Ability to prioritize and effectively manage multiple initiatives simultaneously
Ability to quickly and effectively accept and manage new support initiatives
Knowledge of distributed/open systems and networking environments associated with data center operations
Familiarity with Security frameworks and compliance standards, I.e. Nist, CIS, PCI-DSS
Knowledge of patch management tools, i.e. SCCM, WSUS, Tanium, NinjaOne , etc.
Life insurance enterprise products: i.e. Ingenium, Life70, IDM, AWD, etc.
Virtualization products i.e. MS Hyper-V, VMware, etc.
Bachelor’s degree in information technology, Computer Science, or related field
5+ years of experience in systems administration, IT operations, or endpoint management, with 3+ years specifically in patch management
1–3 years of experience in a supervisory or team‑lead capacity

Responsibilities

Lead and participate in patching activities across diverse platforms including Windows, Linux, and third-party applications.
Manage and mentor a team of patch management technicians, providing guidance, support, and performance feedback.
Develop and maintain patching schedules, policies, and procedures aligned with security and compliance standards.
Collaborate with cross-functional teams to coordinate patch deployments and minimize operational impact.
Monitor patch compliance and vulnerability remediation efforts, producing reports for leadership and audit purposes.
Evaluate and implement patch management tools and automation strategies.
Stay informed on emerging threats, vendor advisories, and industry best practices.
Serve as a point of escalation for patch-related issues and coordinate resolution efforts.
Support audits and assessments related to patching and vulnerability management.

Benefits

Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
Professional Development: Certifications, designation, and tuition reimbursement.
Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.
Short-term disability and term life insurance fully paid for by the company;
Up to 12 weeks of childbirth leave under STD policy.
One week of fully paid parental leave for all new parents, including adoptive and foster parents.
A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
Long-term disability insurance;
Dental insurance;
Vision insurance;
Health club membership reimbursement;
Employee Assistance Program