Vue Host - Part Time

La Costa Resort And Spa-posted 8 months ago
Part-time • Entry Level
Carlsbad, CA
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VUE is a lively and contemporary restaurant with an outdoor dining patio and magnificent “VUEs” of championship golf courses and lush green rolling hills. This signature restaurant features creative dishes, a unique selection of craft brews, wines and cocktail offerings. A leisurely meal the whole family will enjoy. A VUE Host ensures guests are welcomed to the lounge in a politely and friendly manner and seated timely.

  • Follow telephone procedures while maintaining 4 Key Service Standards at all times.
  • Maintain the reservation log (using computerized reservation systems) and ensure all notes are entered and as detailed as possible throughout your shift.
  • Acknowledge guests immediately as they walk through the door. Ask their name and room number when applicable. Always refer to them by name.
  • Assign wait and bus staff stations.
  • Seat guests. Advise the server of any special requests. Tell the server the name and seat number of the party.
  • Keep the pace of the floor at a level that ensures excellent service by limiting covers.
  • Bid the guest a friendly farewell. Remember to use their name whenever possible.
  • Experience in a front line position directly dealing with people.
  • Must be well groomed and have a friendly and outgoing personality.
  • Must possess solid communication skills, including the ability to communicate with precision, diplomacy, professionalism and courtesy.
  • Must demonstrate exceptional multi-tasking ability and the ability to prioritize and expedite efficiently and courteously.
  • Must possess basic computer knowledge and the ability to use touch-screen and keypad to organize and make tables assignments and reservations.
  • Pay Rate: $23.00/hr
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