SITEC - VTC Technician - MacDill

Peraton • Tampa, FL

1d • Onsite

About The Position

Peraton requires VTC Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at MacDill AFB in Florida.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
The VTC Technician plays a pivotal role within our IT support team, providing VTC support in line with the SIE OPORD.

Requirements

• A DoD TS/SCI clearance is required.
• Min 12 years with HS Diploma, 10 years with AS/AA degree, 8 years with BS/BA, 6 years with MS/MA, or 3 years with PHD.
• DoDD 8570.01-M IAT II.
• Ability to communicate well both orally and in writing.
• Strong proactive team player.

Responsibilities

• Installs, configures, manages, maintains, operates, and defends common area VTC equipment, including day-to-day setup, scheduling, and monitoring.
• Schedules, coordinates, and administers multiple simultaneous VTC sessions.
• Provides dedicated support to VTCs attended by VIPs.
• Recommends upgrades to VTC systems.
• Provides version control and provisioning via a Telepresence Management Suite (TMS) for VTC CODECs.
• Installs flat panel displays, room based VTC endpoints, projectors, and A/V equipment.
• Resolves issues down to the equipment level (black box).
• Manages, maintains, and posts a daily MSL and shift change procedures.
• Schedules, configures, and connects users to DISA GVS and DVS conferences.
• Trains designated personnel on the operation of VTC equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED