As a lead of the Service Operations automation team, you will play a pivotal role in ensuring the stability, efficiency, and readiness of the bank’s batch processing environment across multiple platforms—including Mainframe, AS/400, UNIX, and Windows—supporting a 24x7 Command Center. This role requires deep expertise in batch scheduling and automation, strong project management capabilities, and the ability to drive performance optimization initiatives. You will lead strategic efforts to modernize monitoring frameworks, implement automation solutions, and ensure seamless transition of projects into production. Success in this role demands exceptional stakeholder engagement, technical proficiency, and a commitment to operational excellence in a mission-critical environment.