VP, Strategy & Operations

CSC • Wilmington, NC

13h • Remote

About The Position

VP of Strategy and Operations Wilmington, DE or Remote-U.S. Monday to Friday CSC Corptax delivers trusted enterprise tax solutions for U.S. and global compliance, provision and planning. Our single tax system centralizes tax data and workflows, combining AI-informed automation and analytics for accuracy, control, and insight that supports business strategy. We are looking for a VP-level strategic operator to serve as a close thought partner to the President. This role sits at the intersection of strategy and execution: helping shape the agenda, translating direction into clear priorities, and driving follow-through across the leadership team and the broader organization. You will build and run the operating rhythm that keeps the business aligned—annual and quarterly planning, metrics/OKRs, portfolio visibility, and decision forums that surface trade-offs early. You will also partner with functional leaders to improve how we operate, incorporate AI, automation, and analytics to create leverage across the operating model. You will be in the work—driving outcomes, unblocking teams, creating clarity, and ensuring the President’s top priorities move from intent to execution. Some of the things you will be doing: President Partnership & Leadership Cadence: Serve as a trusted thought partner to the President. Shape agendas for key leadership forums, drive preparation and decision quality, document decisions, and ensure follow-through on commitments. Enterprise Planning & Prioritization: Lead annual and quarterly planning in partnership with functional leaders. Translate strategy into a focused set of priorities, success metrics (OKRs/KPIs), and clear owners, drive alignment on sequencing, capacity, and trade-offs. Operating Rhythm & Portfolio Governance: Establish and run the operating rhythm that keeps strategic initiatives on track—portfolio reviews, dashboards, risk/issue escalation, and accountability mechanisms that ensure progress on what matters most. Cross-Functional Priority Delivery: Lead high-impact initiatives that do not have a natural home. Stand up plans, roles, and milestones; unblock teams; and drive initiatives to measurable outcomes. AI, Automation & Operating Model Transformation: Identify friction and inefficiency across the business and drive improvements using AI, automation, analytics, and process redesign. Partner with Product/Engineering and the AI team to identify use cases, drive adoption, and measure impact. Growth & Special Projects: Support evaluation of organic and inorganic growth opportunities (e.g., partnerships, product adjacencies, acquisitions). Build business cases with Finance, support diligence as needed and help plan integration and execution. Matrix Leadership: Drive outcomes through influence across Finance, HR, Engineering, Product, Sales, and Operations. Build trusted relationships, clarify ownership, and hold the line on priorities, timelines, and results. What technical skills, experience, and qualifications do you need? Bachelor’s degree preferred and 10-15 years of professional experience with owning outcomes in a SaaS or software environment, setting a path and delivering measurable results. Experience in accounting, fintech, ERP, or GRC software is highly valued. You understand complex products, regulated environments, and the customers who buy them. Full understanding of AI automation fluency: ability to translate possibilities into real workflows, adoption plans, and measurable impact. Financial acumen : You are comfortable with business cases, unit economics, and investment trade-offs. You can partner effectively with Finance without needing translation. Ability to bring clarity to ambiguous situations: You diagnose root causes, frame options, drive decisions, and build practical plans teams can execute. Possess a bias for action : You move fast, learn quickly, and iterate. You balance speed with sound judgment and bring others along through clarity and momentum. Experience working in a matrixed environment and drive outcomes through others. Strength with running cadences (OKRs/KPIs, portfolio reviews), holding owners accountable, and communicating effectively with senior leaders.

Requirements

• Proven track record as a strategic operator in a SaaS or software environment, delivering measurable outcomes.
• Experience in accounting, fintech, ERP, or GRC software is highly advantageous.
• Strong problem-solving skills, able to bring clarity to ambiguous situations and drive practical solutions.
• Proficiency in AI and automation, translating possibilities into actionable plans and measuring impact.
• Financial acumen, comfortable with business cases and investment trade-offs.
• Excellent leadership and influence skills, with the ability to drive change and build trust in a matrix environment.
• Strong communication and collaboration skills, with the ability to work across diverse teams.
• Analytical mindset, with a focus on data-driven decision-making.
• A self-starter with a results-oriented mindset and a passion for driving strategic impact.
• Bachelor’s degree preferred and 10-15 years of professional experience with owning outcomes in a SaaS or software environment, setting a path and delivering measurable results.
• You understand complex products, regulated environments, and the customers who buy them.
• Full understanding of AI automation fluency: ability to translate possibilities into real workflows, adoption plans, and measurable impact.
• Ability to bring clarity to ambiguous situations: You diagnose root causes, frame options, drive decisions, and build practical plans teams can execute.
• Possess a bias for action : You move fast, learn quickly, and iterate. You balance speed with sound judgment and bring others along through clarity and momentum.
• Experience working in a matrixed environment and drive outcomes through others.
• Strength with running cadences (OKRs/KPIs, portfolio reviews), holding owners accountable, and communicating effectively with senior leaders.

Nice To Haves

• Experience in strategy consulting or M&A transactions is a plus.
• Strategy consulting background (Big 4, MBB, or boutique) with demonstrated operating ownership.
• Experience leading or supporting M&A transactions and post-merger integration.
• Background in FP&A, corporate development, business operations, or a Chief of Staff-style role

Responsibilities

• Serve as a trusted advisor and thought partner to the President, shaping leadership forums and driving decision-making.
• Lead annual and quarterly planning, translating strategies into focused priorities and success metrics.
• Establish and manage the operating rhythm, including portfolio reviews, dashboards, and accountability mechanisms.
• Drive high-impact initiatives, unblocking teams and ensuring measurable outcomes.
• Identify and address friction points, leveraging AI, automation, and analytics for process improvements.
• Support evaluation and execution of growth opportunities, including partnerships and acquisitions.
• Influence and drive outcomes across functional teams, building trusted relationships and holding owners accountable.
• Maintain a bias for action, moving quickly, learning, and iterating to achieve results.
• Demonstrate executive presence, building trust and effectively communicating with senior leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1-10 employees