VP, Strategic Accounts and General Manager

Qualified Health

106d • $220,000 - $275,000

About The Position

At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board. Join us in shaping the future of healthcare.

Requirements

• Bachelor’s degree in Engineering, STEM, Business Administration, Information Technology, or a related field. A Master’s degree is preferred.
• Minimum of 10 years of experience in customer success, client engagement, account management, and/or product management within the healthcare provider industry.
• Proven track record of successfully managing client relationships and delivering complex projects.
• Experience with scoping and delivering multiple stakeholder transformation projects.
• Experience working with AI technologies or healthcare IT solutions is highly desirable.
• Experience working with health system leadership teams on clinical, operational and/or financial transformation is preferred.

Responsibilities

• Directly accountable for achieving revenue targets and driving sustained revenue growth through strategic client engagement and value delivery.
• Own client relationships end-to-end, articulating business goals, defining key performance indicators (KPIs), and developing comprehensive project plans.
• Lead high-level presentations with C-suite executives and key leaders (e.g., RCM, CFO) to foster strong relationships and drive strategic alignment.
• Proactively manage client expectations and navigate complex situations to ensure continued client satisfaction and value delivery.
• Act as a 'trusted advisor' on how to transform healthcare operations with AI by performing thorough workflow analysis, identifying critical areas for value creation, and providing additional requirements to product teams as necessary.
• Monitor project progress, identify potential issues, and implement creative solutions to deliver client value, continuously seeking opportunities to improve client engagement processes.
• Be the voice of the customer, shaping the product roadmap by identifying new use cases and creating business and product requirements that provide incremental value to the client.
• Coordinate internal resources effectively to ensure seamless product delivery and client solution implementation.
• Collaborate closely with internal teams, including product development and engineering, to deliver solutions that consistently meet client requirements.
• Maintain a regular onsite presence (e.g., every two weeks) to build and strengthen relationships with client leadership and key stakeholders.

Benefits

• Competitive startup salary and equity packages.
• Health, dental, and vision insurance.
• Flexible working hours and hybrid work options.
• An opportunity to be at the forefront of AI in healthcare, making substantial impacts on patient care and outcomes.
• A vibrant and inclusive work environment that fosters creativity and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees