VP, Servicing Project Management

Finance of America Companies • Phoenix, AZ

76d • $150,000 - $180,000

About The Position

Responsible for leading cross-functional projects that drive operational excellence, compliance, and innovation within the servicing and asset management functions. This role ensures projects are delivered on time, within scope, and aligned with organizational goals, supporting both internal teams and external partners.

Requirements

• Minimum 8 years of progressive project management experience in financial services or mortgage servicing.
• Minimum 5 years of experience in progressively leadership roles.
• Experience managing initiatives with corporate-wide processes or large-scale impact with the ability to take initiative, work autonomously, and drive projects forward to completion.
• Demonstrated success leading large-scale transformation initiatives with experience in Agile and/or Waterfall project delivery methodologies.
• Strong understanding of mortgage servicing operations, regulatory requirements, and compliance standards.
• Executive presence and ability to influence at all levels.
• Excellent verbal, written, and interpersonal communication skills; ability to work effectively in a team environment.
• Experience leading cross-functional project teams.
• Ability to take initiative, work autonomously, and drive projects forward to completion.
• Proficiency in project management and collaboration tools (e.g., Jira, MS Project, Excel, Visio, SharePoint).
• Familiarity with system integrations, UAT, change management, and business process mapping.

Nice To Haves

• Master's degree

Responsibilities

• Champions cross-functional projects that transform servicing operations and deliver measurable business value.
• Develops, implements, and manages project plans for servicing initiatives, including technology adoption, process improvement, and compliance enhancements.
• Coordinates with servicing, asset management, and IT teams to gather requirements, define deliverables, and ensure stakeholder alignment.
• Drives project progress using Agile or traditional methodologies, track milestones, and communicate status updates to leadership and stakeholders.
• Identifies, assesses, and mitigates project risks and issues, ensuring prompt resolution and minimal impact on operations.
• Facilitates meetings, documents decisions, and maintains comprehensive project records and reports.
• Ensures compliance with regulatory requirements and company policies throughout the project lifecycle.
• Supports system enhancements and process optimization within servicing and asset management.
• Performs other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time-off benefits
• Flexible spending account
• 401(k) with employer match
• Employee Stock Purchase Plan (ESPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees