VP, Retail Account Development- Pet Vertical

Nielseniq • Chicago, IL

117d • $126,500 - $160,000 • Remote

About The Position

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a VP, Account Development to own and lead our commercial and service relationship with a portfolio of clients. This role involves developing strategic plans, driving data-driven merchandising strategies, and leveraging complex analytics to generate incremental sales and profits for clients. The VP, Account Development will own and lead our commercial and service relationship with a portfolio of clients. In this role, you will be the primary, trusted partner for client executives, bringing the Full View of the NIQ solution suite and expertise to bear on their most important growth questions. You have rich retail knowledge and can confidently speak to industry issues and consumer trends. You can drive positive commercial and integration outcomes for our client and can derive actionable insights from data and are excited to coach members of the account team to develop highly engaging stories. You are comfortable utilizing data and analytics and view them as a key component of confident decision-making. This role involves establishing and deepening executive relationships, developing strategic plans to embed NIQ's solutions into the client's decision-making processes, driving insights-driven strategies, and leveraging the team and broader NIQ organization to drive value and change for our client.

Requirements

• 10+ years of relevant experience in Retail, CPG, Merchandising, or Professional Service.
• Bachelor or Advanced degrees: MBA, Finance, Economics, Statistics, Computer Science, Mathematics are preferred.
• Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS/Panel data.
• Effective in executive-level communications, influencing and engagement.
• Excellent awareness of market conditions and client business environment.
• Experience leading teams and ability to coach others in data analysis.
• Direct experience with customer insights, category management and executive client leadership required.
• Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations and resolving client issues.
• Highly proficient in Microsoft applications (Excel, PowerPoint).
• Strong sense of urgency and accountability to drive client outcomes.
• Team leadership, cross-functional people management, training, and development experience required.

Responsibilities

• Develop comprehensive Joint business plans with client executives and internal NIQ leadership.
• Develop long-term (3-5 year) and annual strategic plans and deliverables inclusive of resourcing, performance outcomes, solution enhancements and transformation.
• Create phased roadmaps of key activities, deliverables, and results.
• Lead the implementation and execution of analytical recommendations within client insights & merchandising teams.
• Act as the primary client services lead with senior client stakeholders.
• Help the client understand evolving market dynamics by ensuring they receive proactive, relevant and high-quality thought leadership on a regular cadence.
• Establish and manage deliverables with senior leaders across the portfolio of clients.
• Grow client relationships at the executive level, ensuring client satisfaction, contract renewal, and long-term growth.
• Coach and oversee the team's delivery of high-quality insights and analysis that accurately and effectively solve client problems.
• Ensure the client and the account team fully utilize NIQ's products to drive value-added decisions.
• Oversee the immediate resolution of data discrepancies, operational issues and software availability issues with urgency.
• Oversee multiple priorities, deadlines, and projects across the account team and contracted deliverables.
• Execute the delivery of our solutions, ensuring timely outcomes and client satisfaction.
• Collaborate with internal NIQ experts to develop relevant and effective solutions to the client's growth needs by identifying opportunities to develop new capabilities and approaches.
• Stay current with industry trends and educate clients on innovative merchandising and collaboration best practices.
• Be the Account Leader, leading NIQ associates on the account teams to make a positive impact for the client in every interaction.
• Coach team members to become extraordinary client partners.
• Set career paths and resource development structures to maintain and scale a highly engaged team, mentor and coach associates to align with the company's vision and strategy.
• Drive extraordinary team engagement that maximizes associate performance and retention.
• Determine the optimal team structure and roles to best deliver products and services.
• Aid in the recruitment, training, and development of the consulting and services team.
• Play a supporting role in business development for prospective clients.
• Support the development of partnership deliverables, client engagement team, statements of work, and joint operation and engagement models for contract execution and delivery.

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
• Comprehensive health insurance
• Industry-leading parental leave
• Life insurance
• Education support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree