VP, Residential Lending Operations

Fremont Bancorporation•Livermore, CA

1d•$175,000 - $200,000•Onsite

About The Position

Fremont Bank — one of the Bay Area’s most respected and long-standing financial institutions — is seeking a strategic, hands-on professional to join and help advance our Loan Servicing-Trade team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships. If you're energized by purpose-driven work, collaboration, and delivering meaningful results, we’d love to connect. The Vice President (VP) of Residential Lending Operations will be responsible for overseeing all aspects of mortgage operations functions within the Bank. This senior leadership role requires a seasoned mortgage professional with extensive experience in mortgage operations, pipeline management, project execution, technology interface, industry trends, and compliance management. The VP will lead a team of operations professionals to ensure efficient and compliant processing, underwriting, closing, and quality control of mortgage loans in accordance with industry regulations and Bank policies.

Requirements

Bachelor's degree in Business Administration, Finance, or related field; MBA or advanced degree preferred.
Minimum of 10 years of experience in mortgage operations and loan servicing leadership roles, with a deep understanding of mortgage lending processes and regulatory requirements.
Strong knowledge of mortgage industry regulations, compliance standards, and investor guidelines.
Proven track record of implementing process improvements, technology enhancements, and operational efficiencies in mortgage operations and servicing.
Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
Strategic thinker with analytical abilities and problem-solving skills.
Knowledge of mortgage loan products, including conventional, FHA, VA, and Reverse Mortgages.
Familiarity with loan origination software and Microsoft Office Suite.
Strong communication and interpersonal skills.
Excellent attention to detail and organizational skills.

Nice To Haves

Experience with mortgage origination and servicing software systems preferred.

Responsibilities

Strategic Leadership:
Develop and implement strategic plans and initiatives to optimize mortgage operations, driving efficiency, quality, and compliance to meet Bank budget.
Provide leadership and direction to the mortgage operations teams, setting clear goals and objectives aligned with the Bank’s overall mission and objectives.
In partnership with senior leadership, develop annual strategic initiatives for residential mortgage lending as well as contribute to the Bank’s annual budget preparation process.This includes monitoring performance against objectives throughout the year.
Mortgage Operations Management:
Oversee all aspects of mortgage loan origination and processing operations, including disclosure, application processing, underwriting, closing, and funding.
Ensure efficient workflow processes, systems, and technology infrastructure to support timely and accurate processing of mortgage loans.
Monitor key performance metrics and operational KPIs to identify areas for improvement and implement corrective actions as needed.
Compliance and Risk Management:
Develop and maintain a comprehensive understanding of regulatory requirements, industry standards, and best practices related to mortgage operations and loan servicing.
Establish and enforce compliance policies, procedures, and controls to ensure adherence to applicable laws and regulations, including RESPA, TILA, HMDA, and others.
Conduct regular audits and reviews of mortgage operations and servicing activities to identify compliance gaps and implement corrective actions.
Team Leadership and Development:
Recruit, train, mentor, and develop a high-performing team of mortgage operations and servicing professionals.
Foster a culture of collaboration, accountability, and continuous improvement within the operations and servicing teams. Promote in-office culture consistent with organizational standards.
Provide coaching, feedback, and performance evaluations to support associate growth and development.
Stakeholder Management:
Develop and foster strong working relationships and actively collaborate with internal stakeholders, including senior management, sales, underwriting, compliance, and IT teams, to optimize processes and achieve business objectives.
Serve as a primary point of contact for external stakeholders, including investors, regulators, auditors, and vendors, regarding mortgage operations and servicing matters.