VP Operations

NextStepNew York, NY
3h$200,000 - $230,000

About The Position

NextStep is a digital, AI-first career platform dedicated to helping top-performing consultants navigate career transitions. By leveraging a data-driven approach, NextStep matches professionals with high-fit opportunities while enabling companies to connect with exceptional talent. The platform is developed in collaboration with Consulting Comedy, the largest consulting-focused community globally, boasting 1M+ subscribers. On behalf of our partner network, we're recruiting a VP of Operations in New York. The selected candidate for the VP Operations role will lead operational strategy and execution at the highest level, driving enterprise-wide transformation and building the infrastructure to support ambitious growth. You will report directly to the C-suite and own the operational foundation of the business.

Requirements

  • 10+ years of experience in consulting (MBB preferred)
  • A proven track record of leading operations at scale, including building new functions from scratch, transforming underperforming operations, or driving enterprise-wide change
  • Strategic vision combined with operational excellence—you set ambitious goals and ensure flawless execution
  • Deep expertise across multiple operational domains (process design, supply chain, technology operations, organizational design, performance management)
  • Executive presence and influence, i.e., you operate effectively at the C-suite and board level, drive alignment across the organization, and represent the company externally
  • Track record of delivering transformational results with measurable improvements in efficiency, cost reduction, revenue growth, or customer satisfaction

Responsibilities

  • Define and execute the operational strategy, setting priorities, allocating resources, and ensuring alignment with business objectives
  • Build, lead, and develop high-performing operations teams, attracting top talent, fostering a culture of excellence, and developing future leaders
  • Build and scale operating models, governance structures, and systems that enable the company to grow efficiently
  • Partner with the executive team to drive high-impact strategic initiatives
  • Establish enterprise-wide metrics, dashboards, and reporting that provide real-time visibility into business performance and operational health
  • Serve as a key member of the executive leadership team, contributing to overall business strategy and representing operations in board-level discussions
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