VP Operations and Engineering

Latent AI•Princeton, NJ

9d•Onsite

About The Position

Latent AI is dedicated to unlocking the power of efficient and practical AI for real-world applications. Our deep expertise empowers organizations to seamlessly integrate AI into their operations, revolutionizing how they utilize edge devices. We understand the complexities of bringing AI to diverse devices. That's why we create solutions that simplify the process, making it accessible to a broader range of developers. This enables organizations to build better, safer AI faster. As the VP of Operations and Engineering at Latent AI, you will be the primary engine of execution, responsible for transforming our high-level technical vision into scalable customer success and operational excellence. This is a critical leadership role that bridges the gap between our innovative core technology and the rapid revenue growth required in the enterprise AI market. You will lead a multi-unit team, including Engineering and Customer Success, ensuring our products are not only built to the highest standards but also successfully deployed and adopted by our enterprise partners.

Requirements

Enterprise Software Pedigree: Deep experience in the enterprise software lifecycle (SaaS, On-Prem, or Edge) with a track record of scaling operations in a high-growth environment.
Engineering Management: While a "coding" background is not required, you must have significant experience managing engineering organizations and a strong grasp of software architecture and delivery methodologies.
Cross-Functional Mastery: Proven ability to influence and collaborate with both deeply technical founders and commercially focused leaders.
Execution Mindset: A "get-it-done" attitude with the ability to build processes from scratch where none exist.

Nice To Haves

Experience leading global teams and managing international operations.
Demonstrated ability to scale product organizations, implement agile methodologies, and drive cloud-native product transformations.
Track record of industry recognition, awards, or professional achievements, demonstrating a high-performance mindset and personal drive.
Passion for mentoring and developing talent across the organization.

Responsibilities

Operational & Engineering Leadership
Team Orchestration: Lead, mentor, and scale the engineering and project management teams. You will manage managers to ensure high-performing delivery cycles and resource optimization.
Execution Roadmap: Partner closely with the CTO to align product direction, work across departments, and translate technical innovations into buildable, shippable, and reliable software.
Enterprise Scaling: Drive the maturation of our engineering processes (Agile, DevOps) to support rigorous enterprise-grade SLAs and security standards.
Customer Success & Delivery
End-to-End Success: Own the customer journey pre-sale, post-sale, from initial evaluation, implementation, and integration to long-term retention and expansion.
Project Governance: Oversee the project management to ensure all customer deliveries are on time, within scope, and aligned with mission-critical requirements.
Feedback Loop: Act as the "voice of the customer" back to the CTO and product teams to ensure our roadmap is prioritized based on real-world field data and revenue opportunities.
Strategic Business Growth
Revenue Enablement: Collaborate with Marketing and Sales to understand market demands and prioritize engineering resources toward the highest-value customer needs.
Executive Reporting: Report directly to the CEO on operational health, delivery milestones, and KPIs related to customer churn, time-to-market, and team velocity.