About the position
Paul Davis Restoration of Triad-West, Piedmont, and the Mountain Region is a proudly independently owned and operated franchise of Paul Davis Restoration Inc., a nationally recognized leader in property damage restoration. We specialize in restoring residential and commercial properties affected by fire, water, mold, storm, and other disasters. With a commitment to service, integrity, and excellence, our team is dedicated to helping our clients recover quickly and effectively. We are seeking a dynamic and experienced Vice President of Sales & Marketing to lead our business development and marketing efforts across our North Carolina territories. This senior-level position is responsible for building and maintaining strategic relationships, growing our existing book of business, and driving marketing initiatives that support continued company growth in the property mitigation and restoration industry. The VP will oversee a high-performing team of Business Development Managers and Marketing professionals, working collaboratively with the executive team to align market strategies with operational goals.
Responsibilities
- Lead, mentor, and manage the Business Development team to meet and exceed revenue, leads, new client collection and customer retention goals.
- Develop and implement strategic sales and marketing plans focused on acquiring new clients and nurturing long-term relationships with key accounts.
- Identify new business opportunities within residential, commercial, insurance, and property management markets.
- Fully accountable for generating leads and driving organic revenue growth across all channels, including Paul Davis Carrier programs, Third Party Administrators (TPAs), and direct residential and commercial opportunities.
- Responsible for maintaining and enhancing revenue streams while increasing overall market share across the company’s service territories.
- Collaborates closely with Business Development Managers (BDMs) and Operations leadership to ensure alignment between sales commitments and service delivery, supporting a superior customer experience and consistent brand performance.
- Cultivate relationships with insurance professionals, adjusters, property managers, real estate agents, and other referral sources.
- Conduct regular review meetings with team members, using SMART goals and KPI management via Luxor CRM and Sales Management System.
- Monitor and report on sales performance, pipeline activity, and market trends.
- Strengthen brand presence through strategic storytelling, community involvement, and consistent messaging.
- Partner with operational leadership to ensure alignment between sales promises and service delivery.
- Contribute to company-wide strategic planning and growth initiatives.
- Ensure that all marketing and sales efforts reflect the core values and reputation of the Paul Davis brand.
Requirements
- 5-7 years of experience in sales, marketing and communications, with previous experience in marketing or advertising, preferably in the restoration or construction industry.
- Proven experience in leading a team, managing personnel and coaching employees.
- Demonstrated sales and marketing experience, with a proven track record in leading negotiations.
- Expressive and professional in verbal and written communication.
- A responsible self-starter who enjoys working toward company goals.
- Detail-oriented with strong organizational and project management skills.
- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
- Ability to obtain necessary industry trade certifications as required.
- Bachelor’s degree is a plus (4-year degree or equivalent experience).
- General Computer Skills, including Microsoft 365, Luxor CRM, general office equipment, telephones, etc.
- Willing to travel as needed.
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
