Raycon, Inc.-posted 10 months ago
$120,000 - $220,000/Yr
Full-time • Senior
NY

Raycon is looking for an experienced VP of Operations to lead the process of building a world class operations infrastructure to power our growth, both domestically and internationally. The candidate will be responsible for overseeing day-to-day operations and ensuring they are humming along. The ideal candidate has experience scaling a fast-paced e-commerce company and requires proficiency in operational excellence, process optimization, analytics, and customer service. You will be responsible for enhancing our international eCommerce infrastructure, optimizing current unit economics and making cost improvements, ensuring our operational process delivers amazing customer experience, and streamlining operational infrastructure to enable sales and marketing opportunities. You will report directly to our CEO. This is a full-time position Monday through Friday (9am-6pm) that will require 4 days of the week to be spent at our NYC midtown office.

  • Oversee day-to-day operations to ensure efficiency and effectiveness.
  • Enhance international eCommerce infrastructure.
  • Optimize current unit economics and implement cost improvements.
  • Streamline operational processes to improve customer experience.
  • Source, prepare, and launch new 3PLs in international regions.
  • Develop and systemize cost improvements with manufacturers.
  • Reduce the impact of returns through operational improvements.
  • 10+ years of experience in strategy, business operations, retail, CPG, consulting, finance, or equivalent field.
  • Familiarity with eCommerce platforms (Shopify and Amazon).
  • Experience with ERP systems such as SAP or Netsuite.
  • Direct experience with international eCommerce and understanding of product regulations.
  • Bachelor's degree or equivalent.
  • Proficient in advanced Microsoft Excel skills.
  • Experience with a D2C brand.
  • Hands-on approach to management and operations.
  • Passion for technology and electronics.
  • Base salary range of $120,000 - $220,000 USD.
  • Bonus compensation eligibility.
  • Employee benefits package.
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