VP of Operations

Envision Horizons-posted 12 days ago

$175,000 - $200,000/Yr

Full-time • Executive

Remote • New York, NY

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Vice President of Operations will serve as a key member of the executive leadership team, driving financial performance, operational efficiency, and organizational scalability. This role combines strategic oversight with hands-on execution across finance, client delivery, legal, and operational processes. The ideal candidate is a results-oriented leader with deep experience in mergers and acquisitions (M&A), financial strategy, and process transformation within high-growth organizations. They will play a pivotal role in ensuring operational excellence while supporting the company’s expansion through both organic growth and strategic acquisitions.

Financial Reporting & Analysis: Own the preparation and distribution of accurate and timely monthly, quarterly, and annual financial reports to executive leadership, providing critical insights into revenue, profitability, and operational costs.
Budget & Forecasting: Lead the annual budgeting process and ongoing financial forecasting, ensuring resource allocation aligns with strategic objectives, specifically supporting new hiring and technology investments.
Billing & Collections: Oversee and enhance the end-to-end order-to-cash process, including client billing accuracy against contracts and optimizing collections to improve working capital.
Service Delivery Optimization: Partner directly with the VP of Client Services to define, monitor, and improve service delivery standards and operational workflows to ensure high client satisfaction (CSAT) and service quality.
Process Improvement: Identify bottlenecks and lead continuous improvement initiatives across all departments, implementing systems (e.g., PSA, CRM) and best practices to enhance overall efficiency and scalability.
Metric Ownership: Establish, track, and report on key operational performance indicators (KPIs) and metrics, providing data-driven insights to inform executive decision-making.
Contract Lifecycle Management: Oversee the review, execution, and management of all client contracts, vendor agreements, and non-disclosure agreements (NDAs), acting as the primary liaison with external legal counsel to mitigate risk and ensure compliance.
Risk Management: Develop and implement strategies to identify, assess, and mitigate financial and operational risks across the organization.
Compliance: Ensure all operational activities and contractual agreements adhere to relevant industry standards and regulatory requirements.
HR Partnership: Collaborate closely with HR on strategic workforce planning, including staffing model development, talent development programs, and setting performance metrics for operational teams.
Organizational Design: Advise on the organizational structure and process alignment to support planned growth and maximize team efficiency.
Culture: Foster a company culture of accountability, high performance, and continuous improvement across all operational functions.

Experience: Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role within a high-growth professional services, consulting, or technology firm. Direct experience leading M&A initiatives is required.
Education: Bachelor’s degree in Business, Finance, or Operations Management required; MBA or CPA highly preferred.
Financial Acumen: Strong background in financial planning, budgeting, reporting, and accounting principles.
Strategic Leadership: Proven ability to design and execute large-scale operational strategies that drive business objectives.
Process Excellence: Expertise in process improvement methodologies (Lean, Six Sigma) and experience implementing enterprise systems.
Communication: Exceptional written, verbal, and presentation skills for executive and cross-functional communication.

MBA or CPA highly preferred.

Competitive base salary plus uncapped commissions, so your results and ambition are truly rewarded.
Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows.
Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being.
Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities.
Engaging virtual team events and activities throughout the year.
Partnership with Talkspace for free mental health support.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Vice President of Operations Resume Examples

•

Vice President of Operations Cover Letter Examples

VP of Operations

Job Search Resources

Tools

Career Hubs

Guides

Company