Weave-posted 9 months ago
Full-time • Senior
Lehi, UT
Publishing Industries
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We are seeking an experienced and dynamic VP of Customer Success to lead and optimize both our customer onboarding processes and customer success initiatives. The ideal candidate will drive efforts to reduce time to initial value for new customers, increase lifetime value, and ensure proactive and reactive motions to drive adoption, retention, and renewals. This role will collaborate cross-functionally with Sales, Product, Customer Journey Team, Training, and other key departments to create a seamless customer experience. This position will be hybrid and reports to the Chief Revenue Officer.
