About The Position

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: The Vice President of Global Pre-Sales will be responsible for building, leading, and scaling a world-class, outcome-driven Pre-Sales organization as a strategic extension of Sales, Product Marketing, Customer Success, and Go-To-Market (GTM). This high-impact, hands-on executive leadership role drives bookings, influences deal strategy, and ensures that every customer interaction is credible, efficient, and deeply value-focused. The VP will position the team not merely as demo experts, but as strategic advisors and business value consultants across global segments (SMB, Mid-Market, and Enterprise).

Requirements

  • Proven leadership experience (8+ years) in Pre-Sales, Solution Consulting, or a similar GTM role within a B2B SaaS environment.
  • Minimum of 5-7 years in a senior leadership role overseeing global or multi-regional Pre-Sales teams.
  • Demonstrated experience building, scaling, and mentoring high-performing teams.
  • Strong track record of influencing and supporting multi-million-dollar enterprise sales cycles.
  • Deep understanding of command of the message and the MEDDICC/MEDDPICC framework
  • Exceptional executive presence with the ability to influence C-level and VP-level stakeholders across customer and internal organizations.
  • Deep understanding of value-based selling, business case development, and ROI articulation.
  • Ability to operate effectively as both a strategist and a hands-on builder.
  • Data-driven and operationally minded, with experience defining and tracking Pre-Sales KPIs (e.g., win rate, team utilization, sales cycle impact).
  • Strong partnership mindset and proven ability to drive cross-functional alignment with Sales, Product, Marketing, and Customer Success.
  • Comfort working in a lean, dynamic organization and the ability to scale thoughtfully while creating organizational leverage.

Responsibilities

  • Define and execute the global Pre-Sales vision and strategy, ensuring tight alignment with overall revenue and GTM goals.
  • Own and lead the worldwide organization, including Solutions Architects, Solutions Consultants, Sales Engineers, and the Business Value/Value Engineering team.
  • Build, develop, and scale a high-performing global team, establishing clear roles, career paths, and continuous enablement programs.
  • Foster a customer-first, consultative, and accountable culture that prioritizes measurable business outcomes.
  • Act as a strategic partner to Sales and Revenue Leadership, with shared accountability for driving bookings outcomes, accelerating sales cycles, and improving win rates.
  • Serve as an executive sponsor and escalation point for strategic, complex, and enterprise opportunities.
  • Oversee all aspects of the solutioning motion, including technical demonstrations, proof-of-concepts, solution design, and ROI storytelling.
  • Develop clear Pre-Sales coverage models by segment and deal complexity to ensure scalable support for both new business and expansion motions.
  • Establish and scale the Value Engineering function to articulate the quantifiable business value of adopting the platform.
  • Drive best-in-class practices for building business cases, quantifying Return on Investment (ROI), Total Cost of Ownership (TCO), and creating frameworks that clearly translate technical capabilities into clear business outcomes.
  • Partner closely with Product Marketing to ensure strong product narratives, use-case alignment, and clear messaging for different buyer personas.
  • Act as the "voice of the customer" to Product and Engineering, providing structured feedback to influence the roadmap and competitive positioning.
  • Collaborate with Customer Success and Sales to ensure smooth handoffs from sale to implementation, adoption, and long-term value realization (pre- and post-sales 'pod' environments).
  • Drive enablement across the GTM organization, improving how demos are run and ensuring sellers understand how to position value, not just features.

Benefits

  • Medical, Dental, and Vision insurance
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
  • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
  • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
  • Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
  • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
  • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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