About The Position

This position provides leadership for the nursing and other professional staff within Patient Care Services to insure consistent, high quality care delivery in a cost effective manner by following the ANA Standards of Practice and Professional Performance Standards and Management Philosophy of the organization. Has administrative responsibility and authority for the development of ongoing assessment for programs, policies and procedures that define and dictate the provision of patient care.

Requirements

  • Bachelor’s Degree in Nursing is required
  • Graduate degree in Nursing, Education, Hospital Administration, Business Administration and/or related field is required.
  • Membership in at least one professional organization is required.
  • Current West Virginia nursing license required.
  • A minimum of seven years of progressive nursing management, knowledge and clinical experience is required.
  • Ability to be scheduled for work based on operational needs of the hospital.
  • Possesses the ability to deal tactfully and harmoniously with guests.
  • Clearly a leader by example, able to articulate a clear vision and expectations for patient care services and other areas of responsibility; a broad vision of healthcare; a champion of quality care, best practices, patients, employees and ethics.
  • Possessing significant executive presence, appropriate self-confidence, “diplomatic” skills and comfortable self-assurance.
  • A self-motivated person with a strong sense of urgency.
  • A decisive, tough, resilient and competitive individual, positively aggressive and assertive in bringing about appropriate change. However, someone who understands the importance of collegiality, collaboration and team spirit.
  • Optimistic person with a contagiously positive, “can do” attitude and willingness to accept varied approaches to achieving results.
  • A results-oriented, sophisticated professional with experience in driving improved patient and physician satisfaction while managing costs.
  • An individual with proven success recruiting, retaining and developing staff.
  • The ability to minimize barriers to quality care delivery and employee job satisfaction; a comfort level working in multi-disciplinary settings. An “out of the box” thinker who understands multiple solutions to achieve outcomes.
  • One who is positive, creative and innovative with a strong understanding of the business aspects of healthcare and the acumen to play a substantive role in developing strategies, budgets and business plans. Financially astute, with a solid understanding of cost issues and initiatives.
  • An individual who possesses a strong basic clinical understanding, including the ability to solve clinical operations and staffing issues. Clinically and technically up-to-date. Able to assess service utilization to optimize patient flow.
  • Excellent interpersonal skills; a dedicated listener, comfortable in a variety of settings dealing with diverse constituents; a broad thinker. Has the ability to communicate clearly and effectively both verbally and in writing.
  • Has a high level of integrity both personally and professionally, reflected by a style that is focused, consistent, fair and highly approachable; one who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes.
  • Able to appropriately stand his/her ground on behalf of the patient and command respect from medical staff and other constituents. One who clearly possesses a high level of professionalism; an obvious role model for staff.
  • Comfortable in mentoring and developing staff, with the ability to bring about change and professional growth.
  • Comfortable with a substantial amount of ambiguity and complexity. Self-confident, able to succeed in an environment where lines of responsibility are not always clearly drawn. Able and desirous of forging new ground.
  • Able to balance multiple constituents and to distinguish their needs from wants. Capable of engendering trust and developing strong working relationships. Willing to be highly visible throughout the organization as a role model.
  • Proficient at building consensus around difficult financial and operating decisions.
  • Highly intelligent, clearly competent with a strong work ethic.

Responsibilities

  • Serves as a role model for patient care services and other areas of CamdenClark Medical Center.
  • A proven team player and facilitator who derives satisfaction from team successes; an individual known to focus on desirable outcomes while working through complex issues
  • Fosters a sense of professionalism among the nursing staff to further elevate the standards of the nursing practice.
  • Constantly demonstrates a passionate devotion to excellence and service in dealing with all internal and external customers; works with team to offer the best possible solutions while displaying the best possible values.
  • Acts as a coach and mentor for others. Collaborates to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert). Gives timely feedback and reinforces positive behaviors.
  • Serves as the sponsor and champion for development and implementation of best practices and programs; creates a reputation for getting things done.
  • Serves as a leader in the performance improvement and best practices initiatives, encouraging a “best of the best” mindset and creates a culture that celebrates positive patients and employee relations.
  • Works with the President, Senior Leadership, and the Medical Staff on the strategic planning process by integrating the future trends in nursing care with the healthcare needs of the community. Participates in the development and implementation of the Hospital’s plans for provision of nursing care. Responsible for the successful development and implementation of specifically approved programs within Patient Care Services.
  • Keeps current with changes in public, legislative, and social policies which impact Nursing Services and provides analysis and recommendations to the President on policy positions.
  • Assists with hospital’s building, remodeling and physical expansion programs.
  • Works collaboratively with physicians to assure that standards for excellence in medicine and patient care are met, patients and employees are treated fairly and with respect, and that physician needs are met in a positive and responsive fashion. Establishes effective relationships with the medical staff.
  • Works with the Medical Staff to plan and implement services which meet the community’s health care needs. Actively participates in Medical Staff Committees including Medical Executive Committee, by contributing expertise and providing administrative support and assistance.
  • Ensures effective, efficient and economical patient care outcomes. Lead initiatives to continually assess productivity and throughput to optimize resources
  • Works cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce Constantly assess staffing options in a creative fashion. Assure strong leadership, accomplished through a positive team approach, resulting in achievement of standards for all service lines, both inpatient and ambulatory.
  • Works closely with other members of Senior Management to devise budgets and support strategic and tactical plans. Facilitates the work of the office of the President in implementing the goals of the strategic plan. Participates in Board meetings by providing reports to the Board and its committees as needed.
  • Seeks opportunities to strengthen mission, vision and values of the organization. Interfaces with internal and external affiliates and corporate services.
  • Develops and maintains effective relationships in the professional and civic communities. Participates in community activities and professional organizations to promote the services, programs and mission.
  • Fosters trust and support from the various constituents to position the organization as the preferred quality provider in the region served.
  • Elevates the level of care to achieve further competitive advantage in the community.
  • Manages organizational relationships in a manner which builds mutual trust and respect.
  • Effectively communicates with all internal and external constituents, including staff, colleagues and physicians
  • Partners with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
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