VP Mortgage Operations

Freedom First Credit Union • Roanoke, VA

19d

About The Position

Manages and directs the daily activities of the mortgage operations department, which includes the processing, closing, and post-closing functions.

Requirements

• Three years to five years of similar or related experience
• (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone.
• Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials.
• Must have the skill and ability to use Microsoft Word and Excel.
• Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.
• Meets or exceeds performance expectations as described in Essential Functions and Responsibilities.
• Please refer to Annual Performance Goal document for remaining Performance Measurements.

Responsibilities

• Supervise the daily activities of the Mortgage Operations Department, including training, coaching, disciplining, and monitoring the performance of employees.
• Monitor and manage all systems within the department on an ongoing basis to identify areas where process improvement may be needed and executing strategies to resolve defects.
• Perform departmental self-assessment reviews on an ongoing basis in to mitigate compliance risk associated with federal and state mortgage lending regulations.
• Serve as back-up to the Mortgage Underwriter by reviewing and evaluating information on mortgage loan requests to determine if borrower(s), property, and loan conditions meet credit union and federal standards, scrutinizing supporting loan file documentation and to provide decisions in a timely, accurate, and efficient manner. Evaluates investor overlays for loan files subject to sale on the secondary market and analyzes loan files to ensure compliance with state and federal regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 101-250 employees