VP Mortgage Fulfillment
About The Position
The Vice President Mortgage Fulfillment will lead our Base File team in St. Louis. As the VP Mortgage Fulfillment, you will be an established TRID expert and have a proven track record of building high-performing teams, driving efficiency, and mitigating regulatory risk in mortgage operations. You will also monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes, and manage and set goals for the team. The VP Mortgage Fulfillment will: Possess expert knowledge of TRID regulations Operate risk management controls to ensure compliance with federal and state regulations Demonstrate deep, practical experience managing the generation and reissuance of Loan Estimates and Closing Disclosures (LEs and CDs), including handling complex scenarios involving valid Changes in Circumstance (CIC) Have extensive experience working with and optimizing a Loan Origination System (LOS) as it relates to disclosure generation and delivery tracking Oversee coordination within multiple divisions and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues, and work towards business solutions Develop new and more innovative, efficient processes to improve overall end-to-end cycle times or improve quality Be responsible for communicating monthly results to management on departmental performance objectives Perform capacity and staffing planning to ensure adequate service levels are met. Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values
Requirements
- Bachelor’s degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience
- Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
- Mortgage experience required
Responsibilities
- Possess expert knowledge of TRID regulations
- Operate risk management controls to ensure compliance with federal and state regulations
- Demonstrate deep, practical experience managing the generation and reissuance of Loan Estimates and Closing Disclosures (LEs and CDs), including handling complex scenarios involving valid Changes in Circumstance (CIC)
- Have extensive experience working with and optimizing a Loan Origination System (LOS) as it relates to disclosure generation and delivery tracking
- Oversee coordination within multiple divisions and across all areas within Pennymac to ensure consistent and proper execution
- Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues, and work towards business solutions
- Develop new and more innovative, efficient processes to improve overall end-to-end cycle times or improve quality
- Be responsible for communicating monthly results to management on departmental performance objectives
- Perform capacity and staffing planning to ensure adequate service levels are met.
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
