VP - Member Experience

TdecuSugar Land, TX
449d

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About The Position

The VP of Member Experience will lead the strategy and execution of initiatives related to member interactions and feedback, ensuring a seamless and exceptional user experience across all touchpoints. This executive role is responsible for establishing service standards, design principles, and protocols to align member-facing efforts with the organization's long-term vision, driving innovation and accountability in delivering a superior experience to members.

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