VP, Medical Services

Synchrony Group • West Chester, PA

164d

About The Position

The Vice President (VP), Medical Services, provides scientific and strategic leadership and support for the Medical Services department and directly leads medical strategy for all marketing and medical communications activities to create world-class medical and scientific content. The VP, Medical Services also represents the department at all internal functions requiring expert input, represents the company at client meetings at which scientific expertise is needed for the planning or acquisition of future projects, and interacts with clients, faculty, clinical experts, and patients to lead strategic and scientific activities in support of marketing and medical communications initiatives. Through functional leadership, the VP, Medical Services ensures the professional development of Medical Services department personnel, including employee recruitment, mentorship, and retention. The VP, Medical Services also performs all duties and responsibilities of the Medical Director role, as needed (e.g., for assigned accounts).

Requirements

• PhD, PharmD, or MD.
• Minimum of 10 years in direct content development role in some combination of advertising, marketing communications, and medical communications.
• Substantial experience leading at least 4 of the following activities: advertising campaigns, pharmaceutical product launches, promotional education activities, disease education campaigns, promotional medical/marketing initiatives, digital and interactive programs, advisory boards, key clinical expert identification and development.
• Specific industry or therapeutic expertise.

Responsibilities

• Continually assess department workflow to efficiently allocate resources and roles and responsibilities.
• Assess, improve, and implement processes, procedures, and systems to increase departmental efficiency and effectiveness and optimize quality.
• Ensure adherence to all internal processes and procedures with regard to workflow and development of deliverables.
• Take a proactive approach to problem-solving to assist in implementation and delivery of tactics according to predetermined timelines and budgets.
• Partner with Project Management to anticipate resourcing needs and establish a plan to ensure all upcoming work is appropriately resourced.
• Maintain up-to-date knowledge of industry developments as well as medical scientific information across relevant therapeutic areas, products, and competitors.
• Ensure the professional development and training of Medical Services department personnel, including employee recruitment, mentorship, and retention.
• Lead medical contributions and communications related to client and product content development across all clients and new business initiatives.
• Conceptualize innovative initiatives to support promotional and product strategy while maintaining scientific integrity.
• Take responsibility for tactical communication activities for all assigned therapeutic areas and products.
• Oversee and directly develop clinical content for various media and initiatives.
• Effectively communicate complex medical and scientific concepts in a clear, engaging, audience-appropriate manner.
• Ensure scientific integrity, accuracy, and clinical relevance of all materials.
• Support projects toward development across multiple brands.
• Review, analyze, and interpret current product literature to support promotional claims.
• Interpret and apply clinical data; use clinical expertise to benchmark client versus competitor products.
• Assume final responsibility for content of assigned projects.
• Generate strategically sound project ideas and maintain a proactive approach on initiatives for existing and prospective clients.
• Direct and support internal and external Medical Directors and Medical Writers on assigned projects.
• Attend professional meetings and congresses to remain abreast of the most up-to-date therapeutic area and competitive landscape information.
• Attend and facilitate advisory board meetings with clinical experts.
• Work with Account Services in conducting healthcare professional and patient interviews as part of market research.
• Work with and support Medical Strategy to represent Synchrony at internal functions.
• Work with and support Creative Strategy to develop and support medical education events and activities.
• Build effective working relationships with internal team members across functional departments.
• Establish, foster, enrich, and maintain strong relationships with clients and clinical experts.
• Support new business teams to ensure data are medically sound and teams are well informed about all medical aspects of the product.
• Represent Synchrony at capabilities presentations and other new business-related meetings.

Benefits

• Competitive salaries.
• Generous paid time off.
• Excellent health insurance.
• Family leave.
• 401(k) plan with employer matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Ph.D. or professional degree
• Number of Employees: 101-250 employees