VP, Key Account Management (Remote East or West Coast)

Evotec • Boston, MA

7d • Remote

About The Position

Evotec is seeking an experienced commercial leader to establish and drive the Key Account Management function within the assigned territory. The VP Key Account Management will transform how Evotec partners with its most strategic current and future customers, with a clear focus on long-term, growth-oriented, and sustainable collaborations. The role is responsible for managing a defined portfolio of high-value key accounts, unlocking new opportunities, broadening market presence, and accelerating revenue growth. Success requires strong commercial discipline, scientific credibility, and the ability to lead complex outcomes through cross-functional collaboration across Commercial, R&D, Operations, Legal, Finance, and enabling functions.

Requirements

• Medical or scientific background preferred; alternatively business background with substantial CRO, CDMO, or biopharma experience
• Several years of relevant industry experience
• Extensive experience managing large and complex customer accounts
• Proven track record in new customer development and expansion within strategic accounts
• Demonstrated experience orchestrating multi-stakeholder deals
• Strong enterprise KAM discipline including structured account planning, executive mapping, and value case development
• Deep understanding of drug discovery and pre-clinical development
• Strong knowledge of precision medicine platforms and competitive market dynamics
• Commercial and negotiation expertise
• Ability to lead through influence across scientific, operational, legal, and finance stakeholders
• Structured, data-driven approach to forecasting and performance management

Responsibilities

• Build and execute a comprehensive KAM strategy aligned with corporate vision and growth objectives
• Own 12 to 18 month account plans for top high-value customers including goals, executive mapping, co-innovation roadmaps, risk mitigation plans, and success metrics
• Drive long-term value creation, retention, satisfaction, and share-of-wallet growth
• Assume full responsibility for identifying and closing new opportunities within assigned accounts and achieving agreed sales targets
• Cultivate and expand executive-level relationships within assigned accounts, including new customer development
• Lead Joint Steering Committees and Quarterly Joint Business Reviews with customer executives
• Define operational plans and success metrics per account
• Track value realization, renewal opportunities, and expansion pathways
• Shape account-level pipelines including upsell, cross-sell, new site entry, and therapeutic area expansion
• Develop proactive entry strategies for prospective key customers in the territory
• Monitor industry trends and competitor activity to inform account positioning
• Coordinate R&D, Operations, Legal, and Finance stakeholders from opportunity identification through delivery
• Ensure seamless execution and high customer satisfaction in a matrix environment
• Monitor performance against plan and drive corrective actions where required
• Maintain clear account governance and structured reporting artifacts

Benefits

• comprehensive benefits to include Medical, Dental and Vision, short-term and long-term disability, company paid basic life insurance, 401k company match, flexible work, generous paid time off and paid holiday, wellness and transportation benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees