VP - IT & Operational Resiliency Risk – Tech Chief Risk Office

USAA•San Antonio, TX

2d•Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our San Antonio headquarters located at 9800 Fredericksburg Road . Relocation assistance is available for this position Job Description Summary: The Vice President - IT & Operational Resiliency Risk – Tech Chief Risk Office provides strategic leadership for Technology and Operational Resiliency Risk Management programs, overseeing the development, implementation, and execution of frameworks to identify, assess, and mitigate risks across the division, ensuring compliance with regulations and alignment with USAA's strategic objectives and risk appetite. We are seeking an experienced executive specialized in Enterprise Resiliency Frameworks and components of business, operational and technology resiliency . Understanding of strategic risk related to the impact of business disruptions.

Requirements

Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
10+ years of experience at a large financial institution developing, implementing, and maintaining an enterprise-wide risk management program that adheres to business strategy and regulatory requirements and expectations.
8+ years of people leadership experience in building, managing, and/or developing high-performing teams.
Superior understanding of risk frameworks including risk governance; risk appetite; process, risk & control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment, and testing).
Proven leadership skills and ability to influence decisions at senior levels within a large complex organization.
Proven capability to communicate effectively across the 1st and 2nd Lines of Defense and build strong, collaborative relationships.
Proven ability to create and present materials to executive leaders and audience related to the strategic management of risks

Nice To Haves

Extensive experience with Enterprise Resiliency Frameworks and components of business, operational and technology resiliency with an understanding of strategic risk related to the impact of business disruptions.
The ideal executive will possess a distributed leadership style , with a heavy focus on coaching and building leaders in the risk space.
15+ years’ experience leading multi-product subject areas across a financial institution, such as insurance, investment banking, commercial banking , etc.
15+ years of relevant experience in a large financial institution ($100B+), including 5+ years post-Dodd Frank , in a senior risk function role (e.g., retail banking risk, market and credit risk, operational risk, risk governance ).
15+ years of people leadership experience in building, managing, and/or developing high-performing teams.
15+ years of experience in compliance, including developing Compliance programs , processes, and executing major initiatives within financial services or insurance .
Expert knowledge of financial services or insurance regulations, laws, and regulatory expectations.
Experience working with and presenting to Senior Executive Management and Boards.
Experience collaborating with cross-matrix teams.
Regulatory understanding and application of compliance laws and oversight agencies.
Demonstrated accomplishments in strategic, executive level influence , communication, and change management.

Responsibilities

Oversees and guides an independent Risk Management function in establishing and monitoring compliance with risk limits, identifying and aggregating the firm’s risks, assessing the firm’s risk positions relative to the parameters of the firm’s risk tolerance, and providing key risk information to senior management and the board of directors.
Serves as a key adviser engaging in senior leaders’ strategy discussions and decisions, real-time evaluations of potential short term and long-term risks, and effective influence and challenge to ensure safety and soundness of the business deliverables and accomplishment of objectives.
Leads teams dedicated to managing risk within overall business strategies in alignment with strong and effective risk governance and oversight.
Sets the agenda, builds diverse high-performing teams, and sells the vision on an effective Risk Management program. Ensures training and coaching of employees and provides the team with development opportunities.
Establishes a long-term view of how risk systems and governance should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies.
Partners and leads senior risk executives in establishing, managing, and adhering to overall risk appetite to include the identification and definition of key methods, metrics, and limits.
Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and establishing strategies to mitigate.
Provides advice to other key business partners to influence and drive key decisions assessing risk and reward through effective challenge.
Actively engages senior leaders to ensure all risks are addressed in a timely manner and consistent with policy.
Interacts & engages with product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
Liaises with Compliance and Chief Legal Office (CLO) on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations.

Benefits

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

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