VP, HR Business Partner - Technology, Digital & Customer

Macy's Jobs • Johns Creek, GA

105d • Hybrid

About The Position

The VP, HR Business Partner – TECH is a bold and strategic leader at the intersection of talent and technology, shaping the future of Macy’s through transformative people initiatives. As the trusted advisor to the Chief Information Officer, this executive drives the human capital strategy for the TECH organization, aligning innovative talent solutions with business goals to fuel Stores, Digital and Omni growth. With a sharp focus on performance and culture, the VP serves as the chief architect of an inclusive, high-impact environment where top tech talent thrives. And this leader doesn’t just support innovation they make it possible by championing our new culture of genuine hospitality,

Requirements

• Business Acumen – Deep understanding of Macy’s vision, structure, and operations, and the ability to integrate that knowledge into strategic HR decision-making.
• Influencing & Advising – Exceptional influence and consulting skills with the ability to shape executive thought leadership and guide talent placement at the SVP and EVP level.
• Talent Strategy Development – Ability to craft and execute enterprise-aligned, function-specific talent strategies that drive performance, innovation, and business results.
• Succession Planning & Organizational Design – Expertise in identifying future talent needs, building robust succession pipelines, and designing agile org structures to support growth.
• Leadership Coaching & Development – Proven ability to coach, challenge, and influence senior executives, including CIO and SVP-level leaders, to elevate performance and leadership effectiveness.
• Executive Communication – Outstanding written and verbal communication skills; adept at preparing reports, presenting to C-suite leaders, and simplifying complex ideas for diverse audiences.
• Change Leadership – Skilled in guiding organizations through transformation; able to gain alignment and build commitment in ambiguous or high-stakes situations.
• Culture Building – Demonstrated ability to create inclusive, high-performing, and resilient workplace cultures, with a strong commitment to colleague experience.
• Trusted Partner – Builds authentic, direct relationships across the organization; respected for credibility, consistency, and integrity.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• 15+ years of related experience, preferably with some of that in Technology environment.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule which includes working in-office at least 3-4 days.

Responsibilities

• Architect TECH’s talent strategy to power today’s performance and tomorrow’s growth—aligning enterprise goals with TECH’s unique needs.
• Lead VP/SVP talent reviews and succession planning with a sharp focus on diversity, agility, and leadership readiness.
• Champion high-potential talent, coaching senior leaders to elevate performance, unlock potential, and make bold talent moves.
• Deliver real-time coaching and feedback, embedding development into the everyday rhythm of the business.
• Design and implement org structures that scale with ambition and evolve with change.
• Act as a thought partner and trusted coach to TECH leaders, guiding them through transformation with clarity, candor, and confidence.
• Use data and insights to anticipate needs, shape decisions, and inform the talent agenda.
• Influence decisions leveraging deep knowledge of Macy’s culture, structure, and strategy to drive people-first outcomes.
• Bring a future-focused lens to every conversation, connecting leadership actions to long-term business value.
• Be a people leader yourself guiding your team with courage and conviction
• Be a culture catalyst—spotting engagement risks early, surfacing solutions fast, and making culture a shared leadership priority.
• Build authentic, trust-based relationships that fuel connection, collaboration, and belonging at every level.
• Champion inclusion and equity in systems, structures, and day-to-day decisions.
• Ensure TECH’s voice is heard and reflected in enterprise initiatives by embedding colleague experience into every conversation.

Benefits

• Merchandise discounts
• Performance-based short-term incentives and long-term incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees