VP, Fraud & Investigations Systems and Reporting

Synchrony • Kansas City, KS

323d • $130,000 - $210,000

About The Position

The VP, Fraud & Investigations Systems and Reporting, L12, will manage the daily development/monitoring of reporting and detection platforms supporting SYF’s Special Investigations and Analyst teams. Neo4j rules and UI support as well as leveraging Datawarehouse/Data Lake sources to support investigation of law enforcement cases will be key focuses. The successful candidate can expect to balance work requiring both technical skills and business analytics while collaborating cross-functionally with stakeholders of all levels.

Requirements

• Bachelor's degree with minimum 5 years in corporate, law enforcement/government fraud investigations/Fraud Detection.
• 5+ years' experience coding SAS or SQL, and Python.
• 3+ years' experience coding Cypher in Neo4j for business analytics on large scale data.
• 2+ years managing/directing analytic teams.
• 2+ years Agile project management experience.
• 2+ years SDLC process management.

Nice To Haves

• Knowledge of Synchrony systems including data storage, operational systems and processes, fraud related strategies.
• Strong project management, communication and influencing skills.
• Demonstrated experience working in fast-paced, change-oriented and team-oriented environment.
• Proficient with Excel and data manipulation.
• Experience with Deposit Account fraud and investigations.

Responsibilities

• Work cross-functionally to identify/resolve business process & strategy gaps; leverage DW and DL data sources and Neo4j as potential solutions and build process controls.
• Utilize Neo4j platform and advanced analytics to assist in the development and implementation of sophisticated strategies to provide early identification of fraud patterns.
• Assist analysts with high risk account treatments and address business gaps.
• Co-lead Neo4j GDS development of investigations and detective strategies.
• Extensive coding required for executing queries and models in Linkurious & Neo4j with emphasis on enhancing system to streamline alert reviews and automate UI where possible.
• Develop reporting, performance thresholds, and monitoring rhythm for fraud detection processes within team.
• Build and maintain Tableau dashboards to track performance of various team processes along with fraud anomaly detection using DW and DL resources.
• Conduct regular stakeholder updates regarding team control metrics and status of key initiatives.
• Regularly interact with SIT Field Investigators and Analysts, Fraud Risk Teams, and Analytics and technology teams.
• Team lead for development and evaluation of new solutions.
• Direct small team of analytic resources (includes off/on shore).
• Model Management with emphasis on machine learning.
• Develop and maintain process/performance controls and documentation for all processes within the Fraud Detection and Analytics team.
• Participate in second line exams, testing and inquiries.
• Participate and respond to regulatory exams and audits.
• Perform other duties and/or special projects as assigned.

Benefits

• Annual bonus based on individual and company performance.
• Flexible working options including work from home or office.
• Diversity and inclusion initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree