VP for Outreach and Emergency Programs

PINE STREET INN INC • Boston, MA

127d • $165,000 - $180,000

About The Position

The Vice President for Outreach and Emergency Programs at Pine Street Inn will provide leadership, strategic direction, and planning for the organization’s $40 million portfolio of 24/7 triage, emergency shelter, and outreach programs. This role includes overseeing the full continuum of support to unsheltered clients, from emergency and basic needs to clinical and rehousing services, as well as managing daily operations at four locations. The ideal candidate will have extensive experience in emergency services leadership and a commitment to ending homelessness.

Requirements

• Extensive experience in emergency services leadership.
• Personnel management at scale.
• Programs operations and planning experience.
• Best practices in trauma-informed care.
• Well-developed government and human services network.
• Commitment to the mission of ending homelessness.

Nice To Haves

• Proven leadership and financial management experience with a significant emergency services organization.
• Strong operational management background with success in leading large teams.
• Expert project planning and program development experience.
• Ability to build and manage relationships with government agencies and external partners.
• Understanding of trauma, substance abuse, mental health challenges, and homelessness.

Responsibilities

• Align and lead the work of the Emergency Shelter operations and Street outreach programs portfolio towards Pine Street’s mission, vision, values, strategic plan and annual program and financial plans.
• Participate in strategic planning and program development with Senior Directors, peers and leadership team.
• Partner with the Vice President of Strategy and Planning to improve programming and services and ensure compliance with all regulatory and contractual expectations.
• Develop and oversee program budgets, monitor expenditures and control costs.
• Ensure procedures and policies are in place and implemented for all shelter and outreach departments.
• Monitor the external environment related to sheltered and unsheltered individuals and proactively plan to respond to changes in need.
• Maintain relationships with state and local funders and community stakeholders.
• Oversee and provide leadership to the Inn’s Corporate Compliance Committee.
• Ensure all licensing and regulatory procedures are in full compliance with local, state and federal requirements.
• Oversee the agency’s emergency/contingency plans for assigned programs.
• Lead, manage, support and retain clinical, professional and frontline staff.
• Support teams through organizational and programmatic change.
• Maximize opportunities to build a welcoming workplace for all staff, guests, clients and tenants.
• Undertake other duties and/or assignments as assigned by Chief of Programs.

Benefits

• Hybrid work schedule.
• Medical, dental, vision, life, and disability insurance.
• Flexible spending account.
• 403(b) with employer match after one year.
• Paid time off including vacation, personal, and holiday time.
• Sick time.
• Education assistance.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees