VP, Employee Experience & Culture

PagerDuty•Atlanta, GA

7d•Hybrid

About The Position

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is a mission-critical SaaS company that powers real-time operations for global enterprises. As our Vice President, Employee Experience, you will lead the strategy and execution of initiatives that define how Dutonians experience work—across a centralized team including People Development, Culture, Employer Brand, Listening, and Workplace functions. This role will play a pivotal part in scaling an inclusive, values-driven culture that supports high performance, innovation, and well-being in a hybrid, global environment. You will partner closely with senior leaders to ensure that every employee feels connected to PagerDuty’s mission: helping teams respond better to moments that matter.

Requirements

12+ years of progressive experience in People, Culture, Employee Experience, or Organizational Development leadership in a fast-paced environment, ideally in high-growth SaaS or technology companies.
Proven success leading large-scale employee experience, engagement, or culture transformations that improved business results.
Strong understanding of global hybrid workforce design and digital employee engagement practices.
High-level acumen of employer brand, inclusion, and belonging practices
Adept at using data to drive experience design and demonstrate impact.
Exceptional executive presence, communication, and influence skills.
Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).

Responsibilities

People Development
Employee Experience & Culture
Employee Listening & Insights
Employer Brand & Communications
Workplace Experience

Benefits

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs
Eligibility may vary by role, region, and tenure