Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business-purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a VP, Document Management to join our team! Reporting to Servicing Leadership, this position leads and develops the Document function and team. The position is responsible for the creation, organization, and maintenance of critical mortgage loan documents, ensuring compliance with regulatory requirements and industry standards. The position leads engagements and collaborates with cross-functional teams to implement efficient document management systems, driving innovation and optimizing workflows. The role is responsible for assessing methodologies that enhance document processing, storage, and retrieval capabilities. As a manager of managers, the VP, Document Management leads the Documents Team, fostering a culture of excellence and ensuring the highest levels of accuracy and security. The position requires an understanding of document management practices within the mortgage industry, coupled with effective leadership skills to grow and enhance the capabilities of the document management function.