Synchrony-posted 1 day ago
Full-time • Mid Level
Hybrid • Lyons, IL
5,001-10,000 employees

Role Summary/Purpose: Synchrony is on a transformative journey to modernize technology, improve resilience, and drive greater business value by adopting the Public Cloud. This role is part of the Data & Analytics Technology team responsible for migrating the current data environment to Synchrony’s Public Cloud. The VP, Data & Analytics Program Delivery Lead will coordinate the data technology and user migration efforts across the organization. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Organizational Overview: This role will be part of the Data & Analytics Technology team delivering data needs for our customers, partners, and business processes. This team focuses on the creation and storage of information throughout its lifecycle, offering best-in-class analytic platforms to enable analyst and application consumption.

  • Coordinate delivery across data technology and user migration efforts for the Analytics Cloud Migration program.
  • Create and maintain the integrated roadmap for Data and Analytics Cloud Migration, including the tool builds, data instantiation & decommissioning and user migrations.
  • Manage agendas and priorities for the Leadership Working Group, Senior Leader Forum, and other stakeholder sessions.
  • Oversee Data User Migration activities, including: Stakeholder engagement and communication. This includes the full gamut of SVP senior leadership, managers of people and individual contributors across all Functions and Platforms.
  • Defining migration requirements with data stakeholders and users
  • Perform detailed impact assessments and planning by workgroup
  • Collaborate with Engineering and Analytics team to assess usage data to drive the prioritization of migration efforts
  • Maintaining an up-to-date user migration plan tracking progress and risks
  • Developing change management and user adoption plans
  • Identifying and coordinating training and user acceptance testing (UAT)
  • Escalating to functional leadership as necessary
  • Serve as the primary point of contact for communicating migration status, challenges, and scope changes to leadership and stakeholders.
  • Collaborate with Engineering and Architecture teams to translate functional migration requirements into Agile epics and features.
  • Act as first line of defense addressing user questions, concerns, and issues related to data migration.
  • Provide feedback loop to engineering teams as necessary.
  • Bachelor’s Degree and minimum 8+ years of technology experience or in lieu of degree High School diploma/GED 12+ years of technology experience
  • Strong understanding of data governance, sourcing, data quality, analytics tools, and cloud environments.
  • Proven experience managing large scale programs, defining stakeholder/user groups and driving change management.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Ability and flexibility to travel for business as required
  • Project Management and/or Agile certification (e.g., PMP, ScrumMaster) is strongly preferred.
  • Proficient in project management tools and methodologies such as MS Project, JIRA, and Agile frameworks.
  • Comfortable performing light analytic work (ex: pivot tables) to assess migration scenarios
  • Proven experience managing offshore resources and motivating large, cross-functional teams.
  • Excellent Synchrony business acumen with superior decision-making capabilities.
  • Exceptional oral and written communication skills, with the ability to manage expectations across business stakeholders, clients, team members, leadership, and external partners.
  • Strong collaborator and cross-functional team player with the ability to navigate and work effectively in a matrix organization.
  • Creative, energetic, and enthusiastic professional with a customer-focused, can-do attitude and results-driven mindset.
  • Self-motivated, hands-on professional adept at prioritizing and managing multiple initiatives simultaneously.
  • Ability to comprehend technical requirements and effectively coordinate resources, vendors, and testing efforts.
  • Passion for working in an open, collaborative, and fast-paced environment.
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