VP, Credit Administration Manager

NASB Financial Inc.•Kansas City, MO

67d•Hybrid

About The Position

Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life. Are you looking for a fulfilling career with a dynamic company culture, growth opportunities, and the chance to make a real impact? At North American Savings Bank (NASB), we pride ourselves on delivering top-notch customer service and financial solutions to support our customers achieve their dreams, whether it's buying their first home or planning for retirement. We believe exceptional customer service starts with an outstanding work culture that rewards hard work, provides the right tools for success, and values a healthy, happy team. With over 92 years of success and continued growth, NASB is seeking new team members eager to grow with us! We are currently looking for a VP, Credit Administration Manager to lead our CRE/CND Credit Administration team. Job Summary The Credit Administration Manager oversees the day-to-day operations of the credit analyst team, ensuring timely and accurate assessment of commercial real estate and construction and development loan transactions. This role ensures adherence to credit policies, regulatory requirements, and risk management standards while guiding the team in analyzing financial statements, assessing risk, and making sound credit decisions. The supervisor acts as a liaison between underwriters, loan officers, and executive management, fostering efficient workflows and maintaining high underwriting quality.

Requirements

Bachelor's degree in finance, accounting, business administration, or a related field.
Ten years' experience in commercial real estate and construction and development underwriting, real estate analysis, construction administration or other related experience.
Experience in analyzing various project types including multifamily, build-to-suit, residential rental portfolios, phased CRE development.
Minimum two years in a supervisory or leadership role.
Excellent knowledge of commercial real estate and construction and development lending, regulations and compliance.
Excellent understanding of a real estate project's profitability and feasibility, and the ability to analyze, and articulate its impacts. This includes the following:
Understanding the project level performance metrics such as DSCR, debt yield, borrower profitability and yield spreads.
Understanding cap rates and the impact on values, project performance and asset marketability.
Understanding various leases including NNN, NN, ground leases, and having the ability to articulate the potential impacts to the bank and borrower.
Understanding construction budgets, construction timelines, and funding sources and their impacts to a project.
Excellent leadership and team management skills. This includes the ability to inspire others, provide clear direction, and foster a positive and collaborative work environment.
Excellent knowledge and understanding of bank systems, technology, and processes.
Excellent customer service skills.
Excellent mathematical, problem-solving, and critical thinking skills.
Excellent written and verbal communication skills: ability to effectively interact with individuals in all areas of the bank.
Excellent time management and organizational skills - must be detail-oriented and thorough.
Can easily adapt and/or align with the evolving landscape and business changes.
Ability to foster a culture of continuous learning and positive professional development to others.
Ability to take initiative and be proactive within their work.
Ability to lift/carry up to 25 pounds occasionally.
Ability to remain stationary (sitting or standing) for prolonged periods.
Ability to conduct keyboard/computer work for extensive periods.
Ability to communicate clearly (understand/be understood) with customers in person or over the phone/computer.

Nice To Haves

MBA or professional certifications (e.g., CFA, CBA) are a plus.

Responsibilities

Supervise and mentor a team of credit analysts, ensuring their performance meets company standards and objectives.
Conduct regular team meetings to discuss credit policies, procedures, and updates in regulatory requirements.
Provide guidance and support in complex underwriting cases, ensuring a balanced approach between risk and business objectives.
Monitor team workload, ensuring timely processing of loan transactions.
Coordinate with lending staff and credit analysts on high-value, complex real estate transactions to ensure risk and loan structure is appropriate.
Work closely with the underwriting team to analyze borrower financial statements, borrower cashflows, real estate cash flow, collateral, markets, and credit history to assess risk levels.
Stay current with real estate industry trends, changes in regulations, and market conditions that could affect underwriting decisions.
Review credit memorandums prepared by analysts prior to submission.
Underwrite transactions as needed based on size, complexity and staffing levels.
Continuously assess underwriting processes and recommend improvements to increase efficiency and accuracy.
Implement best practices for risk management and streamline procedures to meet operational targets.
Collaborate with other departments (e.g., loan officers, risk management, compliance) to resolve issues and enhance communication.
Ensure all underwriting practices comply with internal policies, federal regulations, and industry standards.
Conduct periodic audits and quality control reviews of underwriting decisions to maintain accuracy and adherence to policy.
Partner with Credit Risk Manager and Chief Risk Officer in evaluating and managing risk management practices within the commercial real estate and residential construction portfolio's.
Provide ongoing training to underwriters on real estate analysis, credit analysis techniques, financial statement interpretation, and new regulatory requirements.
Identify skill gaps within the team and arrange for targeted training or mentoring to close those gaps.

Benefits

NASB offers unparalleled opportunities for career development and advancement, competitive compensation and bonus opportunities, a well-rounded benefit package, including medical, dental, and vision coverage, 401(k) retirement plan with an immediate employer match, and generous paid time off including, vacation, sick/personal, 11 holidays and volunteer time off.

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