VP, Compute Product Manager

Synchrony • Alpharetta, GA

204d • $155,000 - $260,000 • Remote

About The Position

The VP, Compute Product Manager will manage all aspects of Synchrony's private & public cloud server environments. Leading a team of infrastructure engineers, architects and administrators, you will be responsible for customer engagement, provisioning, engineering, configuration management and operations for more than 10,000 Windows and Linux Operating System instances. The candidate will possess a deep understanding of IT Infrastructure, specifically operating systems and how they relate to applications, storage, access management and network. Demonstrated experience with Incident, Change and Problem Management is a must. Expertise in OS configuration management is also required. Synchrony utilizes automation to maintain adherence to strict OS configuration standards. As Synchrony continues on their public cloud journey, the candidate must develop leadership in the creation and management of newer ‘cloud specific' capabilities.

Requirements

• Bachelor's degree in computer science, engineering or related field
• 8+ years of experience leading core operations, engineering and engagement for servers or 12+ years of experience in lieu of a degree
• Experience managing cross regional infrastructure teams
• Certification & experience with cloud platforms - AWS, Azure and GCP
• Expertise in infrastructure automation tools - Terraform, Ansible, Chef, Aria Automation/Orchestration
• Expertise with Linux/Unix and Windows operating systems and related infrastructure components
• Experience with ITIL and ServiceNow
• Experience with scaled agile and managing product teams

Nice To Haves

• Strong communication skills and a sense of ownership and drive
• Ability to work independently and work in a remote environment
• Strong track record of delivery and quality

Responsibilities

• Lead multiple product teams in support of compute products and services
• Engineering of OS images and related capabilities
• System configuration management & adherence to baselines
• OS Operations, patching and upgrades
• Infrastructure Provisioning, Decommission and Configuration Management
• Develop product strategy and roadmap
• Train staff, set objectives, accountable for budget, performance, and results of team
• Manage and contribute to quarterly scaled agile planning for compute products
• Own and govern compute standards, job aids and procedures
• Proactively identify risks and own mitigation through new or strengthened controls
• Serve as an escalation point for compute incident management
• Serve as the senior expert in Compute OS Technology
• Governance oversight of OS Technology not directly within scope of team's management
• Work closely with other infrastructure teams to implement new automated controls
• Partner with infrastructure program teams such as lifecycle management and vulnerability management to ensure alignment and prioritization
• Perform other duties and/or special projects as assigned

Benefits

• Annual bonus based on individual and company performance
• Flexible working options including work from home or office
• Diverse and inclusive culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree