VP Business Operations

DataDome • NY

289d

About The Position

Reporting directly to the COO, the VP Business Ops will play a pivotal role in shaping our ops landscape, driving a team of 6 people composed of sales ops, CRM engineer and data analysts based in EMEA and NYC. You will be more specifically in charge of things like Strategic Alignment & Performance Management, ensuring cross-functional alignment on key business objectives, reporting to the COO and working closely with the CRO, the CMO, the CSO (strategy), and the CEO. You will define and manage company-wide operational KPIs, ensuring visibility and accountability across teams, and develop frameworks for goal-setting, tracking, and reporting, ensuring strategic priorities are well executed. You will partner with the Finance and People teams to align financial planning, headcount strategy, and business forecasting. In terms of GTM & Sales Efficiency, you will work closely with the CRO & the CMO to enhance sales efficiency through territory management, total addressable market (TAM) analysis, rules of engagement, Mutual Success Plan and sales methodology (e.g., MEDDPICC). You will design and implement data-driven sales planning, including quota setting, incentive structures, and pay plans. You will leverage data-driven insights and RevOps best practices to enhance GTM efficiency, optimize deal velocity and pipeline conversion, and accelerate revenue growth. You will partner with Sales and Marketing to optimize lead flow, account segmentation, and demand generation efforts. Regarding Owning & Optimizing the Business Technology Stack, you will own, develop, and optimize the company’s business systems (Salesforce CRM, CPQ, BI tools, and other operational SaS and platforms). You will drive system integration, automation, and data governance to improve operational efficiency, ensuring tools and processes are effectively leveraged by Sales (Account Executives and Account Management), Marketing, and Finance to support growth objectives. You will identify and implement new technology solutions to enhance decision-making and streamline workflows. In terms of Executive Reporting & Strategic Committees, you will prepare and present business performance updates, operational insights, and strategic recommendations to the executive leadership team and board of directors. You will work with the Strategy department to prepare strategic committee and board meetings, providing a comprehensive view of business achievements, challenges, and opportunities. You will lead pipeline reviews to ensure alignment with revenue targets and support executive decision-making with data-driven insights and scenario modeling. For Data & Performance Insights, you will build and maintain a data-driven operating model, leveraging insights to drive decision-making. You will own the company’s key operational and revenue metrics, ensuring accuracy and alignment across teams, and drive reporting and analytics to measure business performance and support executive decision-making. You will collect Product Insights to leverage our customers’ knowledge. In terms of Process & Technology Optimization, you will identify, implement, and optimize business systems, tools, and automation to improve efficiency, ensuring seamless integration of CRM, CPQ, and other key SaaS business tools. You will lead initiatives to improve data quality, governance, and cross-functional collaboration, own forecasting processes, and drive strong commitment to targets while leveraging AI and predictive analytics to enhance efficiency, accuracy, and cross-functional workflows. Lastly, for Team Leadership & Cross-Functional Collaboration, you will build and lead a high-performing Business Operations team, foster a culture of continuous improvement, accountability, and executional excellence, and partner with Finance, HR, and Legal to support operational scaling and compliance.

Requirements

• 10+ years of experience in Business Operations, Revenue Operations, Strategy, or a related field.
• Proven experience scaling business operations in a SaaS, cybersecurity, or enterprise software company.
• Strong understanding of enterprise sales motions, complex deal cycles, and GTM efficiency.
• Highly analytical with a track record of leveraging data to drive strategic decisions.
• Deep experience with CRM (Salesforce), CPQ, BI tools, and automation platforms.
• Excellent leadership and communication skills, with a bias for action and execution.
• Ability to influence and collaborate cross-functionally at all levels of the organization.

Responsibilities

• Ensure cross-functional alignment on key business objectives, reporting to the COO and working closely with the CRO, CMO, CSO, and CEO.
• Define and manage company-wide operational KPIs, ensuring visibility and accountability across teams.
• Develop frameworks for goal-setting, tracking, and reporting, ensuring strategic priorities are well executed.
• Partner with Finance and People teams to align financial planning, headcount strategy, and business forecasting.
• Enhance sales efficiency through territory management, TAM analysis, rules of engagement, Mutual Success Plan, and sales methodology.
• Design and implement data-driven sales planning, including quota setting, incentive structures, and pay plans.
• Leverage data-driven insights and RevOps best practices to enhance GTM efficiency, optimize deal velocity and pipeline conversion, and accelerate revenue growth.
• Partner with Sales and Marketing to optimize lead flow, account segmentation, and demand generation efforts.
• Own, develop, and optimize the company’s business systems (Salesforce CRM, CPQ, BI tools, and other operational SaS and platforms).
• Drive system integration, automation, and data governance to improve operational efficiency.
• Ensure tools and processes are effectively leveraged by Sales, Marketing, and Finance to support growth objectives.
• Identify and implement new technology solutions to enhance decision-making and streamline workflows.
• Prepare and present business performance updates, operational insights, and strategic recommendations to the executive leadership team and board of directors.
• Work with the Strategy department to prepare strategic committee and board meetings.
• Lead pipeline reviews to ensure alignment with revenue targets.
• Support executive decision-making with data-driven insights and scenario modeling.
• Build and maintain a data-driven operating model, leveraging insights to drive decision-making.
• Own the company’s key operational and revenue metrics, ensuring accuracy and alignment across teams.
• Drive reporting and analytics to measure business performance and support executive decision-making.
• Collect Product Insights to leverage our customers’ knowledge.
• Identify, implement, and optimize business systems, tools, and automation to improve efficiency.
• Ensure seamless integration of CRM, CPQ, and other key SaaS business tools.
• Lead initiatives to improve data quality, governance, and cross-functional collaboration.
• Own forecasting processes, driving strong commitment to targets.
• Leverage AI and predictive analytics to enhance efficiency, accuracy, and cross-functional workflows.
• Build and lead a high-performing Business Operations team.
• Foster a culture of continuous improvement, accountability, and executional excellence.
• Partner with Finance, HR, and Legal to support operational scaling and compliance.

Benefits

• Remote, hybrid, & in-office options, including working from our NY office, located in Soho + $500 stipend to help you set up your ideal workspace.
• Medical, dental, & vision insurance options.
• Investment in personal learning and development.
• Events and workshops planned throughout the year including an annual offsite, winter party, lunch & learns.
• Gifts & care packages to celebrate growing families.
• 20 paid time off days, 5 sick days and 2 floating holidays + 12 national holidays.
• 401 K eligibility + matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior