VP, API Sub-Domain Lead

Chubb•Jersey City, NJ

27d

About The Position

Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way. This means technology is infused into the business, and technology experts sit at the table with our insurance experts. This requires taking an engineer of everything mentality to deliver the world-class customer experience that sets Chubb apart from our competition. By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change in a multidisciplinary squad. Here is how some of our current transformers are describing how they feel about their experience in our squads: invigorated, heard, motivated, supported, and valued. Want to know more about how you can be a part of the magic? Here’s what we’re looking for. As our Sub-Domain Lead, you will be responsible for the development and management of new API/SEMCI integrations across P&C, Financial Lines, and Cyber products. This will include front-end partner engagement through technical integration and project completion. As you carry this out, you will be responsible for the prioritization of agent experience and business value feature requests to elegantly deliver Chubb’s product and coverage solutions. Further, your role will encompass aligning evolving business priorities to platform functionality, managing stakeholder expectations, leading successful squad feature delivery, as well as aligning the subdomain to the Chubb Small Business digital vision. In this role, you will:

Requirements

10+ years of experience in Platform Management and/or Project Management
Subdomain Expertise: sufficient subject matter, enterprise, technical, commercial enterprise to gain credibility across functions, business units and lead effectively within sub-domain
Ability to identify opportunities, generate business case and rationale for objectives
Track record of embracing change and successfully leading teams during times of significant change
Record of success in leading, coaching and developing people. The candidate must be able to establish an environment that leverages diverse perspectives and engages all members of the team
Excellent interpersonal skills with the ability to communicate information and interact positively with a diverse group of people across many levels of the organization
Strong problem-solving skills and ability to make decisions, concentrating on high priority issues as needed and in a timely manner
Combine both deep business and product knowledge leadership and influencing skills to persuade stakeholders and team towards a vision
Agile: Adaptable, flexible, and decisive – ability to adjust to changing priorities and demands
Effective negotiator and influencer to persuade stakeholders with a fact base and customer feedback

Responsibilities

Partner with the Find & Acquire Domain Leader to facilitate new business acquisition and to oversee revenue growth roadmap
Manage and develop partner integrations for API/SEMCI across P&C, Financial Lines, and Cyber
Lead API/SEMCI product owner(s) to establish quarterly OKRs and successfully plan, estimate, and deliver work as committed for the subdomain.
Identify associated dependencies and risks and work with counterparts to ensure that they are addressed to ensure on-time delivery
Inspire the subdomain to continuously identify and craft new and sophisticated ways of acquiring new business to drive growth for the organization
Ensure that the subdomain’s work aligns to Chubb Small Business’s best practices for functional documentation, technical feasibility reviews, test plan creation as well as approved by legal and stakeholders prior to the state of development
Partner with other subdomains and domains to build capabilities and tools that improve the seamless digital customer experience to deliver Chubb’s breadth of tailored product solutions to the agents
Work within the annual subdomain budget for staffing and expenses as set by the domain lead. Ensure that resources are fully utilized across the sub-domain
Ensure that the subdomain roadmap is well-communicated to the organization – including delivery timelines and business value
Investigate and stay current on competitor trends within the insurance industry