VP, Account Executive - Client Service
About The Position
Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a VP, Account Manager - Client Service on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our San Francisco office.
Requirements
- 3-5 years of experience in account management, relationship management, or consultative sales
- Proven track record managing renewals and negotiating contracts
- Demonstrated success driving upsell and cross-sell revenue
- Experience managing mid-sized to large B2B client portfolios
- Strong executive presence and ability to build C-level relationships
- Comfortable conducting in-person client meetings
- Commercially minded, proactive, and highly accountable
Responsibilities
- Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth
- Lead contract negotiations, pricing discussions, renewals, and commercial conversations
- Drive upsell, cross-sell, and package expansions across existing accounts
- Proactively meet clients in person and virtually to strengthen executive relationships
- Identify and activate new users within existing client organizations
- Develop account growth strategies and revenue plans in partnership with service leadership
- Monitor usage trends and intervene strategically to prevent churn
- Serve as senior point of contact for escalations and high-level client discussions
- Partner closely with client service teams to ensure flawless delivery and client satisfaction
Benefits
- The annual base salary for this position is $100,000 - $120,000. Additionally, this position is eligible for a yearly bonus of up to $12,000 based on performance. You will also be eligible for the following benefits: 15 PTO Days, 10 legal holidays, and sick days
- Comprehensive Medical, dental, and vision plans
- Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
- Commuter benefits and a corporate discounts
- Development opportunities through the LinkedIn Learning platform
- Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
- Year-round corporate athletic league
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
