About The Position

We are looking for a Subject Matter Expert (SME) to support the development of a technical certification to upskill engineers on Vonage APIs. There are five different API products that will be included in the certification. They include Voice, Video, Messaging, Network, and AI Studio. The ideal candidate has hands-on experience building and integrating Vonage API solutions and can help ensure training content is accurate, practical, and relevant to real-world applications.

Requirements

  • Deep understanding of Vonage APIs, including Messaging, Video, Voice, Network, and AI Studio
  • Experience with REST APIs and authentication methods (OAuth, JWT)
  • Familiarity with Vonage SDKs and developer tools (Node.js, Python, Java, etc.)
  • Understanding of webhooks, event-driven architecture, and real-time communications
  • Knowledge of CPaaS (Communications Platform as a Service) concepts
  • Screencast recording
  • Has built or integrated Vonage API solutions in real-world environments
  • Experience troubleshooting and debugging API calls
  • Familiarity with the Vonage developer portal and documentation
  • Vonage API certification is a strong plus, though not required given its niche nature
  • General API certifications (e.g., Postman, MuleSoft, AWS, or Google) demonstrating broad API knowledge are also valued
  • Ideally, the candidate brings both strong foundational API knowledge and demonstrated Vonage-specific experience

Nice To Haves

  • Background in technical training or documentation
  • Familiarity with eLearning development

Responsibilities

  • Review and validate course content for technical accuracy
  • Provide context and real-world examples where needed
  • Participate in working sessions and respond to questions throughout the project
  • Record screencasts demonstrating key API workflows and processes
  • Access and review content via Google Docs

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What This Job Offers

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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