Volunteer Team Member

Feeding San Diego•San Diego, CA

4d•$22 - $23•Onsite

About The Position

The Volunteer Team Member ensures an excellent experience for individuals who volunteer in support of the mission of Feeding San Diego. This is accomplished by ensuring a positive experience for all volunteers through providing operational support, instruction, and supervision throughout their Food Sorting volunteer shifts. Imperative to this role is a positive attitude, strong interpersonal communication skills, and the ability to interact with individuals from various backgrounds. Providing fulfilling volunteer experiences strengthens relationships and provides opportunities to share our mission and deepen the connection to Feeding San Diego.

Requirements

Demonstrated success training, organizing, or coaching large groups in a specific skill (or equivalent)
Basic level computer skills
High school graduate or GED
Exceptional written and oral communication
Demonstrates good judgment and exceptional attention to detail
Ability to quickly resolve conﬂict using tact, sensitivity, and discretion
Professional demeanor with an aptitude for analytical thinking and problem-solving
Responsible, well organized, and demonstrated initiative
Excellent customer service skills
Ability to work under pressure and thrive in a fast-paced, dynamic environment
Ability to work independently and collaboratively; follow through on tasks with minimal supervision
Passion for and commitment to Feeding San Diego’s mission to alleviate hunger and food insecurity
Must have reliable transportation and possess and maintain a valid California driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards.
Must be able to obtain and keep an electric pallet jack certiﬁcation. Training will be provided.

Nice To Haves

Food Safety training
Electric pallet jack experience
Previous experience working with the community
Any combination of education and work experience that would be equivalent to the stated minimum requirements would qualify for consideration for this position.

Responsibilities

Develop strong relationships within the community to foster a positive image that leads companies and individuals to make Feeding San Diego the volunteer organization of choice.
Act as liaison between Feeding San Diego staff and volunteers.
Supervise and train volunteer groups as needed to attain organization and team goals
Establish and maintain exemplary interactions with volunteers, donors, partner organizations, vendors, and coworkers.
Ensure all volunteers have an engaging, productive, safe, and fun volunteer shift.
Communicate with volunteers, staff, and community partners to encourage donations of time, funds, and voice.
Greet volunteer groups and individuals, utilizing current FSD talking points, providing an overview of safety, including food safety, and scheduled project of the day.
Guide volunteers through the scheduled project and support volunteers through provision of necessary supplies and answer questions throughout the shift.
Ensure the project meets the scheduled group size; adjust as necessary in consultation with Volunteer Coordinator.
Provide an estimate of pounds and meals worked during shift.
Educate groups on process and encourage individuals to return as recurring volunteers.
Set up, coordinate, and clean up assigned volunteer projects.
Speak to large groups, give tours, and train/engage with volunteers during the volunteer project.
Work with the Volunteer Coordinator to ensure timely and accurate project completion.
Work with Volunteer Coordinator to ensure smooth product flow.
Assist in training and onboarding new Volunteer Projects Leads
Assist in maintaining Team Leader Program
Ensure all volunteer areas are compliant with Feeding San Diego Standard Operating Procedures.
Ensure all volunteer areas are compliant with FDA cGMP and OSHA standards and Feeding San Diego Standard Operating Procedures for personal safety, food safety, and cleanliness at the end of each volunteer shift.

Benefits

Flexible work environment
Attractive, welcoming office
Supportive time off policies including sick, & company holidays
Learning & development and recognition programs
Your work has a real purpose and will help change lives in San Diego County.
Supportive and engaged Board of Directors
You’ll be part of a fun, supportive team that works hard and celebrates accomplishments together.
We live by our core values: Agility, Stewardship, Collaboration, Environment, Nutrition & Dignity.
100% of our workforce believes in our mission and vision
Commitment to Sustainability – We prioritize food rescue to feed people not landfills. Food waste goes to local hog farms.