Volunteer Services Coord IV

TX-HHSC-DSHS-DFPS • Vernon, TX

2d • Onsite

About The Position

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

Volunteer Services Coord. IV performs advanced (senior-level) volunteer services work under the direction and general supervision of the Director of assigned Facility. Work involves planning, organizing, directing, publicizing, and overseeing a volunteer services program; working with local, state, and national groups involved in volunteer services; and providing technical assistance to encourage the growth and development of volunteer services. This position will supervise the work of volunteers and lower-level staff. Performs advanced management and support activities for the effective administration of the Community Relations Department, Volunteer Services Council, and Family Association.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Requirements

• Knowledge of community organization and administration and general principles of volunteer services.
• Knowledge of grant funding and the rules and laws surrounding grand awards.
• Advanced computer skills.
• Skilled in fostering and maintaining positive relationships.
• Skilled in the use of Microsoft applications to include Office, Outlook, Excel, PowerPoint.
• Skilled in research best practices.
• Ability to plan, promote and implement community service programs that support the facility.
• Ability to speak and write effectively, for newspaper, radio and/or television.
• Ability to work effectively with professional and non-professional staff within the facility.
• Ability to work effectively with community leaders and organizations.
• Ability to work effectively with minimal supervision and make varied decisions within broad parameters.
• Ability to work with facility mission and service/workplace values.
• Advanced computer skills.
• Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
• Graduation from an accredited four-year college or university with major coursework in behavioral science, business administration and two years of experience with a major in marketing, public relations, volunteer or non-profit management and three (3) years of direct experience in marketing, public relations, volunteer, or non-profit management.
• Or Six years of direct experience in marketing, public relations, volunteer or non-profit management.
• Two years of Experience in Salesforce volunteer or donor databases.

Responsibilities

• Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Plans, organizes, supervises, directs, and publicizes the facility's total community relations area to include the following: Researching and securing resources from outside sources and stakeholders. Prepares policies/procedures.  Prepares educational and training materials. Prepares and monitors budget for Community Relations Department.  Prepares monthly and annual reports utilizing existing expenditure logs, data from Human Resources Dashboard, human capital that worked various functions, and donation logs for patient improvement and quality of care.  
• Organize and maintain specific programs of recruitment, selection, orientation, assignment, assessment and recognition for volunteers. Works with facility staff providing technical assistance and matching clients' needs with volunteers' skills.
• Provides support to the Volunteer Services Council and Family Association as a non-voting member providing assistance when and where required.  Provides oversight and management of Volunteer Services Council and Family Association fundraisers by ensuring the events and council adhere to State of Texas and Legislative policies and procedures.
• Provides media support to the center for public service announcements, new stories, press releases for the recruitment of volunteers, employees, marketing projects, and fundraisers.  Develops and oversees Community Relations and associated policies, publications and other related information following establishing guidelines.  Serves as part of the Incident Command System as the Public Information Officer
• Solicits and ensures that contributions and donations are properly documented and acknowledged providing proper management and tracking of monetary and in-kind donations via creation of databases and logs, ensuring that there are no conflict of interest and monies are spent judiciously for the good of the patients.
• Performs special assignments as requested by the Director. Will provide supervision over volunteers and staff while formulating plans and during events.
• Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Benefits

• Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level