Volunteer Services Assistant PRN

East Tennessee Children's Hospital Association • Knoxville, TN

2d

About The Position

BASIC PURPOSE OF THE JOB To help keep up with donations and holiday needs such as visits and internal needs that arise. REPORTS TO Volunteer Services Director JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High School Degree: N/A License/Certification Required: No Minimum Work Experience: 1 year retail or similar REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES 2-4 Bullet points highlight required skills and abilities (Examples: customer service, clinical skills, computer programs) Excellent customer service skills/ dealing with visitors and donors Excellent organizational skills Ability to work well with others DUTIES AND RESPONSIBILITIES 10-12 Bullet points highlighting the essential functions of the job. Accept donations as donors pull into the circle in front of Koppel Plaza Accept donations brought into Volunteer Services office Sort and organize donations Distribute items as needed to hospital departments Collaborate with hospital staff and volunteers to keep a smooth flow of activity Office skills – assist with answering calls, some correspondence Assist with hospital visits during the holidays Assist with Tiny Trees Program Cover gaps in vital areas (ex. Information desk, surgery lounge) when volunteers are absent due to holiday committments PHYSICAL REQUIREMENTS-Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. (Remove those that don’t apply) Some heavy lifting, pushing, and pulling is required up to 50 lbs occasionally, 20-30 lbs frequently, and 10lbs constantly to move objects of up to 150 lbs. Sudden emergency situations have the potential for exposure to lifting or moving of up to 150 lbs. Frequent bending, walking, sitting squatting, reaching, and standing are required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday.

Requirements

• Excellent customer service skills/ dealing with visitors and donors
• Excellent organizational skills
• Ability to work well with others
• High School Degree
• 1 year retail or similar

Responsibilities

• Accept donations as donors pull into the circle in front of Koppel Plaza
• Accept donations brought into Volunteer Services office
• Sort and organize donations
• Distribute items as needed to hospital departments
• Collaborate with hospital staff and volunteers to keep a smooth flow of activity
• Office skills – assist with answering calls, some correspondence
• Assist with hospital visits during the holidays
• Assist with Tiny Trees Program
• Cover gaps in vital areas (ex. Information desk, surgery lounge) when volunteers are absent due to holiday committments

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED