Volunteer Resources Coordinator

Column Technical Services•New York, NY

1d•Hybrid

About The Position

Column Technical Services is seeking a skilled Volunteer Resources Coordinator to support the development, coordination, and evaluation of its in‑service volunteer program in New York, NY. As the primary staff liaison to more than 15 departments across the Center, this role also oversees key administrative functions to ensure smooth operations and meaningful volunteer engagement. If this sounds like the right fit for you, we encourage you to apply. This position is predominantly onsite, with the potential for one hybrid day each week. Applicants based in NY or NJ are preferred. This role functions partly as an HR Recruiter, and Workday ATS experience is strongly preferred. In addition to core recruiting responsibilities, the position also oversees volunteer administration and manages the overall volunteer program.

Requirements

2-4 years of administrative experience, preferably in a volunteer-focused role
Proficiency in Microsoft Office Suite
Workday ATS is strongly preferred

Nice To Haves

Experience coordinating volunteer programs in healthcare or nonprofit settings
Strong interpersonal and organizational skills
Ability to manage multiple priorities and adapt to changing needs

Responsibilities

Volunteer Selection & Placement
Conducts a minimum of 5 interviews weekly to assess applicants' suitability based on:
Motivation and availability
Relevant skills (e.g., languages, child life experience, comfort with acutely ill patients)
Ability to follow guidelines and receive supervision
Expectations of the volunteer experience
Communication skills and personality fit
Previous volunteer experience
Comfort working in a cancer care setting
Matches volunteers to departmental needs and communicates placement decisions
Performs reference checks as needed
Volunteer Administration
Manages daily volunteer operations and scheduling to optimize departmental support
Shares weekly volunteer schedules with staff supervisors via email or hand delivery
Responds to real-time volunteer needs and inquiries
Oversees compliance with departmental requirements:
General orientation
Child life and HIPAA training
Medical clearances (e.g., TB testing, inoculations)
Six-month and annual assessments
Maintains confidentiality, especially for volunteers who are former patient
Short-Term Volunteer Requests
Coordinates short-term volunteer assignments by gathering:
Project details and preferred hours
Required skills and training plans
Supervisor contact and timeline
Program & Event Coordination
Supports planning and execution of departmental programs and events
Collaborates with Manager to define tasks and timelines
Assists with Volunteer Recognition Ceremony:
Drafts invitation and booklet content
Coordinates with Medical Graphics for design
Orders award pins
Helps manage:
Holiday decorating
Volunteer education initiatives
Oversees training of orientation volunteers and updates materials annually or as needed
Communicates schedule changes impacting orientation