Volunteer Programs Coordinator

City Harvest, Inc.•New York, NY

56d

About The Position

City Harvest is New York’s first and largest food rescue organization, helping to feed millions of New Yorkers who struggle to put meals on their tables. During our 40 years serving New Yorkers in need, we have rescued more than one billion pounds of fresh, nutritious food and delivered it free of charge to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets across the five boroughs. This year, we will rescue and distribute more than 86 million pounds of nutritious food to our neighbors in need. City Harvest works alongside our community partners to boost community capacity, expand nutrition education, and strengthen local food systems. Since our founding in 1982, City Harvest has always been there to feed our city one day, one meal, one New Yorker at a time. Work alongside the Associate Director of Volunteers Programs to oversee all Nutrition Culinary Education Volunteer Programming. Host bi-weekly meetings and manage the Nutrition Culinary Education volunteer programs calendar including Cooking Demos at Mobile Markets. Oversee all recruitment and retention of Nutrition Culinary Education volunteers. Work cross functionally on developing systems to streamline processes both internally and externally. Work directly in the volunteer portal, an external and internal online database platform used to schedule and organize volunteering events, pull impact data, upload volunteer lists, and share reports both internally and externally with key stakeholders. Respond to new volunteer inquiries via phone or email, schedule orientations and trainings. Work with the team on retaining individuals through multi-faceted appreciation strategies including thank you emails and volunteer appreciation events. Work with the Volunteer Programs team on recruitment, retention, and management of volunteers at Greenmarket Rescues held at GrowNYC Greenmarkets. Serve as the Volunteer Programs lead to manage all Greenmarket Rescue volunteer leaders. Manage the Greenmarket Rescue calendar alongside the Supply Chain team. Lead produce and non-perishable repacks hosting corporate and community volunteers to sort and organize food donations into family sized units to be distributed to our network of agencies. This includes weekend and evening shifts. Work alongside the Associate Director of Volunteer Programs to oversee mesh bag projects with corporate groups. Serve as a liaison for all corporate groups coming out to volunteer in any capacity. Support cross functional team volunteer projects, including Food Show Rescues, Mobile Markets and Special Events. Support Community and Youth Group engagement and retention. Ensure volunteer programming is accessible to diverse groups and that programming highlights City Harvest’s DEIB core values.

Requirements

Strong written and verbal communication skills and ability to comfortably speak to donors, partners, and volunteers via phone, email, and virtually
Data management & analysis skills
Ability to interact positively with people from different backgrounds and of different ages in a public speaking context
Excellent customer service skills
Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Publisher and Excel)
Familiarity with Volunteer Management and Customer Relationship Management Software
Comfortable working in a warehouse environment
Flexibility, resourcefulness and ability to implement creative solutions
Ability to project manage multiple tasks simultaneously and proactively report out
Strong attention to detail

Nice To Haves

Bachelors degree preferred

Responsibilities

Oversee all Nutrition Culinary Education Volunteer Programming
Host bi-weekly meetings and manage the Nutrition Culinary Education volunteer programs calendar including Cooking Demos at Mobile Markets
Oversee all recruitment and retention of Nutrition Culinary Education volunteers
Work cross functionally on developing systems to streamline processes both internally and externally
Work directly in the volunteer portal, an external and internal online database platform used to schedule and organize volunteering events, pull impact data, upload volunteer lists, and share reports both internally and externally with key stakeholders
Respond to new volunteer inquiries via phone or email, schedule orientations and trainings
Work with the team on retaining individuals through multi-faceted appreciation strategies including thank you emails and volunteer appreciation events
Work with the Volunteer Programs team on recruitment, retention, and management of volunteers at Greenmarket Rescues held at GrowNYC Greenmarkets
Serve as the Volunteer Programs lead to manage all Greenmarket Rescue volunteer leaders
Manage the Greenmarket Rescue calendar alongside the Supply Chain team
Lead produce and non-perishable repacks hosting corporate and community volunteers to sort and organize food donations into family sized units to be distributed to our network of agencies. This includes weekend and evening shifts.
Work alongside the Associate Director of Volunteer Programs to oversee mesh bag projects with corporate groups
Serve as a liaison for all corporate groups coming out to volunteer in any capacity
Support cross functional team volunteer projects, including Food Show Rescues, Mobile Markets and Special Events
Support Community and Youth Group engagement and retention
Ensure volunteer programming is accessible to diverse groups and that programming highlights City Harvest’s DEIB core values

Benefits

Competitive market salaries
Generous time off
Full benefits (medical, dental, vision) - employer contributions towards premiums
Pet Insurance
403(b) retirement savings plan with employer-matching
Free Mental Health Services with Better Help
Commuter Benefits
Employer-provided life insurance
Professional development opportunities
Discounted staff perks (e.g., movie tickets, gym memberships, cellular plans)