Volunteer Manager/Bereavement Coordinator Hospice

LHC Group • Wilkes-Barre, PA

250d

About The Position

We are hiring for a Volunteer Manager/Bereavement Coordinator. At Commonwealth Hospice of Berwick, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. We strive to offer benefits that reward the whole you! employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources to help you achieve your goals. Take your career to a new level of caring. Apply today!

Requirements

• High School diploma or equivalent is required.
• Associate degree or work equivalent is preferred.
• Experience in health environment preferred.
• Experience in working with people.
• Proven management and leadership skills are preferred.
• Excellent writing and presentation skills.
• Current CPR certified.
• Driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
• Effective communication skills with a positive and outgoing attitude.
• Ability to coordinate and evaluate volunteer services.
• Strong computer skills with Microsoft suite.
• Ability to learn multiple applications.
• Excellent time management and organizational skills.
• Ability to exercise sound independent judgment and take initiative.

Responsibilities

• Lead, manage, and coordinate agency volunteers.
• Coordinate recruitment, training, ongoing education, and assignments for Hospice Volunteers according to regulatory and state guidelines.
• Implement necessary actions to ensure that the program meets the standards set by regulatory or certification bodies regarding volunteer participation.
• Submit timely reports to the Executive Director and Director of Clinical services regarding volunteer activities and levels of participation.
• Meet with patients, caregivers, families, and hospice team to coordinate patient care related volunteer assignments.
• Assign volunteers to appropriate activities.
• Monitor reports from the volunteers and bring urgent items to the attention of the appropriate supervisor.
• Maintain accurate and timely volunteer activity care plan documentation in the electronic medical record system.
• Supervise the provision of bereavement services reflective of patient and family needs.
• Establish a Plan of Care that addresses bereavement needs with clear delineation of services to be provided.
• Demonstrate active listening and impactful suggestions to bereaved during phone and home visits.
• Lead and coordinate at least 12 effective sessions of Grief Support Group per calendar year.
• Maintain Bereavement Binder with information and attendance sheets from Memorial Services, Grief Support Groups, Holiday events, and other Hospice and Community groups.

Benefits

• Employee wellness programs.
• Flexibility for true work-life balance.
• Holidays & paid time off.
• Continuing education & career growth opportunities.
• Company-wide support & resources to help you achieve your goals.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED