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The Ashburn Volunteer Fire and Rescue Department (AVFRD) is seeking a dedicated and experienced IT Systems/Network Administrator to join our volunteer team. This critical role involves managing and maintaining the department's IT infrastructure, including administration of Microsoft 365 services and various other software and networking systems. The ideal candidate will possess a strong background in IT systems management, coupled with a commitment to supporting the vital work of our fire and rescue team. In this position, you will be responsible for the administration of Microsoft 365 services, including Entra, Office, Power Automate, Windows, Intune, and other related components. You will oversee user accounts, permissions, and access management within the Microsoft 365 environment, implementing and managing security protocols, updates, and compliance. Additionally, you will develop and maintain automated workflows using Power Automate to streamline department processes. You will also administer and maintain AVFRD's network infrastructure, focusing on Ubiquiti Unifi products. This includes monitoring network performance, troubleshooting issues, and ensuring reliable connectivity across all department locations. You will manage a variety of Commercial Off-The-Shelf (COTS) and Software as a Service (SaaS) applications used within the department, implementing system updates, backups, and disaster recovery plans to ensure data integrity and availability. Providing technical support to AVFRD members will be a key part of your role, resolving IT-related issues promptly. You will develop and deliver training sessions to staff and volunteers on the use of IT systems and tools, and document IT procedures, policies, and system configurations for reference and training purposes. Collaboration with other department volunteers and staff to understand IT needs and provide solutions will be essential, as well as working with external vendors and service providers to support AVFRD's IT operations. Regular reporting on the status of IT systems, ongoing projects, and any issues to department leadership will also be required.
