Volunteer & Intern Coordinator

Senator John Heinz History Center•Pittsburgh, PA

About The Position

The Heinz History Center, Pittsburgh’s oldest cultural institution (1879), is seeking an enthusiastic, full-time Volunteer / Intern Coordinator to lead and grow our volunteer & intern programs. The Volunteer/Intern Coordinator is responsible for overseeing the successful recruitment, selection, retention, training, and placement of all unpaid staff (volunteers & interns). The primary purpose of this position is to lead the History Center’s volunteer program of over 200+ individuals and to recruit, screen, and on-board seasonal (fall, spring, and summer) interns. Under the direction of the Chief Human Resources Officer, the successful candidate will ensure the volunteer/intern needs of all departments are being met, develop recruitment strategies with an emphasis on volunteers and interns from diverse backgrounds and skills, place volunteers, evaluate volunteer positions and coordinate with Department Heads and Division Directors in the placement of interns. The Volunteer/Intern Coordinator will work cooperatively with all departments to recruit and schedule appropriate quantity and quality of volunteers to assist staff with ongoing and specific tasks, events and activities, and maintain the Volgistics volunteer management software. The Coordinator will ensure that all internship opportunities provide a valuable experience for the student. The successful candidate must be familiar with volunteer management software or have the ability to quickly, self-learn. The Volunteer/Intern Coordinator may be asked to provide administrative support to the Chief Human Resources Officer and will assist as needed with filing and conducting volunteer, intern, and new staff orientation and on-boarding. This is a full-time, salary, non-exempt position that reports to the Chief Human Resources Officer.

Requirements

High School diploma and a minimum of 2 years’ experience in volunteer coordination and recruitment.
Must have experience in recruiting a core of volunteers from diverse backgrounds.
Experience using volunteer management software (Volgistic) is preferred.
Excellent oral and written communication skills.
Maintain a positive approach to problem solving.
Be detail-oriented and a self-starter with the ability to use Microsoft Office suite of programs.

Responsibilities

overseeing the successful recruitment, selection, retention, training, and placement of all unpaid staff (volunteers & interns)
lead the History Center’s volunteer program of over 200+ individuals
recruit, screen, and on-board seasonal (fall, spring, and summer) interns
ensure the volunteer/intern needs of all departments are being met
develop recruitment strategies with an emphasis on volunteers and interns from diverse backgrounds and skills
place volunteers
evaluate volunteer positions
coordinate with Department Heads and Division Directors in the placement of interns
recruit and schedule appropriate quantity and quality of volunteers to assist staff with ongoing and specific tasks, events and activities
maintain the Volgistics volunteer management software
ensure that all internship opportunities provide a valuable experience for the student
provide administrative support to the Chief Human Resources Officer
assist as needed with filing and conducting volunteer, intern, and new staff orientation and on-boarding

Benefits

Rewarding, mission-driven work that makes an impact in the community!
Smithsonian-affiliated Museum located in Pittsburgh’s vibrant and historic Strip District
Voted the #1 history museum in the nation by USA Today
Voted Best Museum in Pittsburgh by Pittsburgh Magazine
Highly professional, collegial staff and dedicated volunteers
Located in Pittsburgh, one of America’s “most livable” cities
Dynamic workplace in Pittsburgh’s historic Strip District
Flexible work schedule, including potential for hybrid work
Full benefits package, including medical, dental, and vision insurance
Flexible Spending Account (FSA) options
403(B) retirement plans with employer match
Paid time off (vacation, personal, and sick days)
Nine (9) paid holidays
Company paid life insurance / LTD
Wellness and Employee Assistance Program
Discounts in the Museum Shop and Café
Public transportation and parking options nearby