Volunteer Group Leader

Atlanta Community Food Bank IncEast Point, GA
Onsite

About The Position

The Volunteer Group Leader is responsible to achieve the Hunger Action Center production goals through efficient processes, while providing exemplary customer service to the individuals and groups who volunteer their time to assist the Atlanta Community Food Bank mission. Volunteer Group Leaders are expected to perform hands-on packing, warehouse, inventory management and related administrative tasks. Responsibilities also include training and leading volunteer workers in a warehouse setting, while maintaining the safety of the food supply chain and other compliance initiatives. As this position interacts with the public, Group Leaders have the responsibility to speak in front of groups with an outgoing, encouraging, and positive demeanor. Applicants must be passionate about helping others and believe in the mission of the Atlanta Community Food Bank – To fight hunger by engaging, educating, and empowering our community. The Volunteer Group Leader reports to the Supervisor, Operations.

Requirements

  • Demonstrated experience working in warehousing or packing environment.
  • Demonstrated experience interacting with diverse groups of people in a professional manner.

Responsibilities

  • Checks-in volunteers for their shift; collects waivers and records accurate volunteer data.
  • Leads discussions and engage with volunteers on the mission and operation of the Food Bank as well as hunger and poverty issues.
  • Ensures the appreciation of volunteers.
  • Positively represents the Food Bank to all who encounter the Hunger Action Center.
  • Ensures that the Hunger Action Center is clean and set up for each shift in a timely manner.
  • Trains volunteers in assigned tasks in the Hunger Action Center
  • Works hands on to perform packing, warehousing and inventory management tasks with volunteers and team
  • Oversees volunteer adherence to personnel and food safety standards.
  • Maintains quality control over product being sorted and packed by inspecting product throughout the process, and ensuring all products are accurately coded and stored properly.
  • Maintains accurate reports including Floor inventory, inspection/sanitation checklists, disposal reports, temperature records, equipment logs, etc.
  • Receives inbound donated products as well as order fulfillment for outbound shipments.
  • Performs inventory control and ensures proper rotation of product utilizing “First In, First Out” (FIFO) principles.
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