Volunteer Front Desk Assistant - Sarasota Police Department

City of Sarasota

97d

About The Position

The Sarasota Police Department is seeking friendly, dependable volunteers to serve as Front Desk Assistants. In this role, you will be the first point of contact for community members visiting or calling the department. Your support will help create a welcoming environment and ensure visitors are guided to the resources they need.

Requirements

• High School diploma or GED.
• Must be at least 18 years of age at the time of application.
• Strong communication and interpersonal skills.
• Comfortable using computers and kiosks (training provided).
• Professional, friendly demeanor with a commitment to public service.

Nice To Haves

• Ability to understand and carry out oral and written instructions.
• Ability to plan, organize, and implement action with reference to assignments.
• Ability to communicate ideas, both verbally and in writing, with clarity and precision.
• Ability to maintain accurate and comprehensive records of activities.
• Ability to adapt to changing assignments and a varying workload.
• Ability to establish and maintain effective working relationships with fellow employees, superiors, officials of the City, and the general public.

Responsibilities

• Answer incoming phone calls and direct them to the appropriate department or staff member.
• Greet visitors with professionalism and courtesy.
• Provide guidance on accessing records, reclaiming property, or other public services.
• Assist visitors in filing basic police reports through the crime reporting kiosk.
• Maintain a helpful presence at the assigned front desk, balancing both seated and standing duties.
• Provide support to assigned department and participate in performing duties tasked by the department.
• Participate in departmental planning sessions for both day-to-day activities and special projects.
• Work under the general or specific guidelines as to Department policy and practice.

Benefits

• Make a meaningful contribution to your community by supporting the men and women of the Sarasota Police Department.
• Gain hands-on experience in a professional law enforcement environment.
• Develop valuable customer service and administrative skills.
• Be part of a dedicated volunteer team working to improve community-police relations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED