Volunteer Engagement Coordinator

Arkansas Children's Hospital • Little Rock, AR

1d • Onsite

About The Position

The Volunteer Coordinator works under the direction of the Director of Volunteer Engagement to assist with coordinating/implementing Volunteer Engagement programming, including adult and junior volunteer programs (onboarding, annual compliance, ongoing stewardship), special events and group volunteers, and the in-kind donation program. Maintains records for each program and submits required reports for all areas to meet required deadlines. Arkansas Children’s is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

Requirements

• High School Diploma/GED and 2 years of relevant experience, or 4 years of experience in lieu of a diploma/GED.

Nice To Haves

• Bachelor's degree in a related field of study.
• Certified Administrator of Volunteer Services (CAVS) - Beryl Institute of Patient Experience Institute (PXI)
• Certified Volunteer Manager (CVM) - Arkansas Public Administration Consortium

Responsibilities

• Coordinates and implements the adult and junior volunteer programs. Is responsible for cultivating relationships with volunteers and developing volunteer positions that align with the strategic goals of AC. Creates training materials that are used to orient, train, and manage volunteers. Is responsible for maintaining all required records, submitting required reports, and conducting annual program evaluations.
• Coordinates and implements the in-kind donation program. Responsible for cultivating relationships with in-kind donors, for sorting and distributing items received across the system, and for maintaining all records and reports for in-kind donations.
• Is responsible for onboarding, scheduling, and supporting volunteer service, including weekly hospital placements (Adults and Juniors), as well as episodic special event volunteers and group volunteer service projects. Develops volunteer position assignments and collateral that align with the strategic plan and mission of the hospital and meet state and other regulatory agencies. Develops training materials to support the position assignments. Conducts orientation sessions for volunteers that clearly communicate and effectively teach educational requirements. Is responsible for volunteer satisfaction rounding.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED