Volunteer Director (Part-Time, Unpaid)

BAKER PLACES • San Francisco, CA

48d

About The Position

The Volunteer Director (Part-Time) is responsible for building, expanding, and leading PRC’s volunteer strategy across multiple programs, including residential treatment sites, Healing Spaces volunteer activations, meal services, client engagement activities, corporate volunteer engagements, fundraising events, and administrative support.

This role combines strategic leadership with hands-on execution, overseeing the full volunteer lifecycle—from recruitment and training to event planning, on-site leadership, and post-event reporting. The Volunteer Director will serve as the primary steward of PRC’s volunteer culture, ensuring volunteer experiences are mission-aligned, well-organized, trauma-informed, and impactful for both clients and community partners.

The ideal candidate is a mission-driven leader with strong relationship-building skills, excellent program and event management experience, and a passion for mobilizing individuals and corporate partners in support of PRC’s work.

Requirements

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years of experience leading volunteer programs, preferably in social services, behavioral health, or nonprofit settings.
• Strong communication, organizational, and relationship-building skills.
• Ability to engage corporate partners and community groups.
• Demonstrated alignment with PRC’s mission and values.
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.

Responsibilities

• Develop and implement PRC’s agency-wide volunteer strategy aligned with organizational goals and program needs.
• Build and sustain partnerships with corporations, universities, community groups, and civic organizations to create long-term volunteer pipelines.
• Collaborate with program directors and site leadership to assess volunteer needs, define appropriate volunteer activities, and develop tailored support plans.
• Establish systems and best practices that support volunteer retention, recognition, and long-term engagement.
• Lead recruitment for individual, group, skill-based, corporate, and event-specific volunteers.
• Respond to volunteer inquiries and maintain consistent, professional communication throughout the volunteer lifecycle.
• Maintain relationships with long-standing volunteers while actively soliciting new volunteers.
• Create, distribute, and manage volunteer-related communications, including recruitment messaging, confirmations, reminders, and follow-up communications.
• Record and track volunteer engagement, participation, skills, and hours served.
• Address volunteer concerns, conflicts, or disputes with professionalism and care.
• Coordinate closely with program managers and site leadership to plan volunteer activations.
• Conduct initial planning conversations to assess site needs, wish lists, budget considerations, and feasibility.
• Determine which projects are appropriate for volunteer engagement, including safety, scope, and client impact.
• Schedule and lead site walk-throughs, site visits, and cross-departmental planning meetings.
• Partner with Communications to create promotional and recruitment collateral.
• Coordinate with Facilities to plan and complete pre-event preparation and post-event needs.
• Solicit in-kind donations and resources, including:
• Refreshments and snacks
• Event and project supplies
• Specialized skills or talent
• Furniture, materials, or gardening resources
• Arrange logistics for supply and donation pick-up and delivery.
• Collaborate with Development and data teams to ensure tax acknowledgments and donation tracking.
• Coordinate ordering of PRC-branded (or co-branded) volunteer apparel.
• Arrive early to manage site setup and ensure readiness prior to volunteer arrival.
• Oversee:
• Refreshment setup (with attention to cleanliness and allergen awareness)
• Volunteer sign-in and consent form completion
• Personal item storage areas
• Event signage and sponsor recognition (as applicable)
• Prepare volunteer workstations and clearly label tools, supplies, and task areas.
• Ensure removal or protection of:
• PHI or confidential materials
• Client belongings
• Safety hazards
• Greet volunteers, orient them to the space, and review expectations, safety guidance, and photography consent.
• Lead volunteer welcome and opening remarks, including:
• Mission and impact overview
• Introduction of site staff
• Sponsor and donor recognition
• Assign tasks based on volunteer interest, skill level, and physical ability.
• Identify and support volunteer task leads when appropriate.
• Monitor volunteer and client safety throughout the event.
• Provide encouragement, guidance, and real-time problem-solving during activities.
• Oversee cleanup, inventory of supplies, return of borrowed items, and coordination of haul-away needs.
• Collect all consent forms and required documentation.
• Schedule and lead post-event debriefs with key staff.
• Provide event summaries, photos, and highlights to Communications for internal and external storytelling.
• Send personalized thank-you communications to volunteers, sponsors, donors, and program staff.
• Record volunteer attendance, hours, and engagement data in CRM systems.
• Identify opportunities for improvement and initiate planning for future volunteer engagements.
• Partner with Development and event producers to define volunteer needs for fundraising events, including:
• Setup and breakdown
• Registration and greeting
• Ushers and activation assistants
• Auction and raffle support
• Photographer and vendor liaison roles
• Prepare and distribute volunteer recruitment communications.
• Coordinate volunteer orientations and trainings.
• Develop contingency plans for volunteer no-shows or last-minute changes.
• Maintain accurate volunteer records, including hours served, engagement level, and skill sets.
• Support reporting needs for grants, donor relations, HR, and program evaluation.
• Collaborate with HR to ensure compliance with onboarding processes, policies, and confidentiality requirements.
• Represent PRC with professionalism, compassion, and mission alignment.
• Treat all clients, volunteers, and community partners with dignity and respect.
• Perform other leadership duties as assigned.

Benefits

• PRC provides an employer-sponsored benefits package (medical, dental, and vision), invitations to partner and donor events, branded PRC apparel, and other non-monetary benefits in recognition of the role’s impact and responsibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Director