Volunteer Coordinator

AbilityFirst • Pasadena, CA

7h • $22 - $26 • Onsite

About The Position

The Volunteer Coordinator leads the re-launch, development, and ongoing management of AbilityFirst’s organization-wide volunteer program. This role designs and delivers a consistent, mission-aligned volunteer experience that supports program operations, special events, and development goals across all AbilityFirst locations. Working closely with Development, Programs, HR, and Marketing & Communications, the Volunteer Coordinator recruits, trains, and supports volunteers while cultivating them as long-term supporters, donors, and ambassadors of the organization. This position plays a key role in strengthening community engagement and advancing AbilityFirst’s mission through strategic volunteer leadership.

Requirements

• Bachelor’s degree or equivalent experience in nonprofit management, volunteer coordination, or community engagement is preferred.
• Two to four years of experience coordinating volunteers or community-based programs is preferred .
• Understanding of volunteer stewardship and basic fundraising principles is preferred.
• Strong organizational, communication, relationship-building, and project management skills
• Experience working cross-functionally with development and program teams
• Comfort using volunteer management systems, CRM tools, Microsoft 365, and AI-powered productivity tools is preferred.
• Must agree to abide by AbilityFirst rules and policies

Responsibilities

• Re-launch and manage an organization-wide volunteer program aligned with AbilityFirst’s mission and development strategy
• Develop clear volunteer roles, placement pathways, and engagement opportunities across programs and special events
• Manage and maintain the volunteer website and volunteer management platform
• Establish volunteer policies, procedures, onboarding processes, and training standards
• Collect and analyze volunteer data; track engagement, retention, and outcomes; provide regular reports to leadership
• Recruit volunteers through community partnerships, schools, corporations, and individual outreach
• Serve as the primary point of contact for volunteer communication, engagement, stewardship, and solicitation
• Partner with the Development team to introduce volunteers to fundraising, giving, and event participation opportunities
• Support strategies that encourage volunteers to become donors, advocates, and organizational ambassadors
• Coordinate volunteer onboarding, background checks, compliance requirements, and training
• Match volunteers to appropriate roles based on skills, interests, and organizational needs
• Provide ongoing supervision, recognition, and support to ensure positive volunteer experiences
• Address volunteer concerns in collaboration with program directors and regional leadership
• Work closely with program directors and center leadership to identify volunteer needs and ensure effective placement
• Support development initiatives and fundraising events through volunteer coordination
• Collaborate with HR and Marketing & Communications on volunteer recruitment messaging and impact storytelling
• Assist the Associate Director of Development with community engagement initiatives and special projects
• Other duties and responsibilities as assigned to support the mission of the program and organization.

Benefits

• Ability First offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time.
• We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level