Volunteer Assistant/In-Kind Donation Coordinator

The Children's Village•Dobbs Ferry, NY

29d

About The Position

Provides high level administrative, and customer support for Volunteer, Mentoring, Academic, and Development Department. This role serves as a primary point of contact for volunteers, donors, and community partners, requiring exceptional customer service, professionalism, responsiveness, and attention to detail. The position plays a critical role in ensuring positive engagement, efficient processes, and strong relationships with internal and external stakeholders.

Requirements

High School Diploma, and 6 years’ experience with in-kind donations or volunteer services or bachelor’s degree with min of 2-years of service in customer focused field (retail, HR, in-kind donations, volunteer services, etc.)
Previous database management experience preferred.
Availability to work flexible hours including evenings or weekends when required.
Ability to type at least 50 wpm
Ability to use or learn computer software, including Word, Excel, Raisers’ Edge or other database management programs
Strong communication and organizational skills
Ability to work independently with frequent interruptions in a fast-paced environment
Professional demeanor with excellent interpersonal skills
Self-starter and team player
Driver’s License and willingness to transport donations in an agency 12-seater van when necessary.